Shonda Bell

Work History

Becca's Steak And Seafood

Shreveport, LA

12.2011 - 10.2012

Cultivated warm relationships with regular customers.
Worked with POS system to place orders, manage bills and handle complimentary items.
Explained menu items and suggested appropriate options for food allergy concerns.
Bussed and reset tables to keep dining room and work areas clean.
Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
Used slow periods to restock supplies, ice, trays and delivery bags.
Checked identification for minimum age for sale of alcoholic beverages.
Increased sales significantly by upselling higher-end products to customers.
Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
Printed dining checks with total due, collected payment and offered receipts to complete transactions.
Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.

Diamond Shamrock

Shreveport, LA

07.2004 - 09.2005

Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
Worked flexible schedule and extra shifts to meet business needs.
Helped customers complete purchases, locate items and join reward programs.
Restocked and organized merchandise in front lanes.
Worked closely with shift manager to solve problems and handle customer concerns.
Operated cash register to record transactions accurately and efficiently.
Performed cash, card and check transactions to complete customer purchases.
Maintained current knowledge of store promotions and highlighted sales to customers.

Courtyard By Marriott

Shreveport, LA

08.2001 - 02.2003

Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
Washed, peeled and cut fruits and vegetables in advance to save time on food preparation.
Helped chefs prepare and present food to event guests with strong attention to detail and presentation expertise.
Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Cleaned and organized kitchen stations to promote team efficiency.
Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
Operated standard kitchen equipment with focus on safety and sanitation.
Met high hotel standards for work procedures, dress, grooming, attendance and punctuality.
Assisted front and back of house personnel in spot cleaning floors and maintaining welcoming environment for team members and guests.

Tesei Petroleum

Madera, CA

03.2000 - 07.2000