Shondra Bassett
Summary
Driven Independent Agent with a 23-year track record providing outstanding customer service and support in sales. Excellent lead generation, sales and marketing skills. First-rate bookkeeping, cold calling and warm calling abilities.
Overview
22
22
years of professional experience
Work History
Independent Agent
Alfa Insurance
Memphis
08.2017 - Current
- Consistently exceeding annual sales goals resulting in maintaining Super Star status, winning company trips, and other accolades
- Cultivating and managing a stellar team to ensure sales goals are met by providing mentorship, training, and licensing test prep
- Marketing to the community and providing potential customers with information on products and services available
- Creating new and innovative ways to market to different age groups that provides convenient means of communication between agent and customers
- Monitors insurance claims to ensure they are settled equitably for both the client and the insurer.
Agent Sales
AAA Insurance
Southaven, MS
08.2015 - 08.2017
- Sold insurance and memberships exceeding monthly goals
- Performed administrative tasks, such as maintaining records and customer relations
- Confer with clients to obtain and provide information when claims are made on a policy
- Ensured policy requirements were fulfilled by including necessary medical examinations and appropriate documentation
- Attended meetings, seminars, and programs to learn about new products and services while learning new skills, and receiving technical assistance in developing new accounts.
Sales Manager
State Farm Insurance
Memphis, TN
09.2002 - 08.2015
- Sold various types of insurance policies to businesses and individuals including automobile, life, property
- Interviewed prospective clients to obtain data about their financial resources and needs, as well as the physical condition of the person or property to be insured
- Called policyholders to deliver and explain policies, analyze insurance program, and suggest additional coverages
- Sought out new clients and develop clientele by networking and generating lists of prospective clients
- Customized insurance bundles to suit customers individual needs, often covering a variety of risks.
Education
Bachelor of Science in Management and Organization Development -
Bethel University
12.2014
Licensed Insurance Agent L&H P&C -
American Insurance Training
08.2002
Licensed Realtor -
Professional School of Real Estate
Skills
- Friendly telephone personality
- Expertise in sales
- Interviewing proficiency
- Customer service experience
- Lead Generation
- Financial Acumen
Timeline
Independent Agent
Alfa Insurance
08.2017 - Current
Agent Sales
AAA Insurance
08.2015 - 08.2017
Sales Manager
State Farm Insurance
09.2002 - 08.2015
Bachelor of Science in Management and Organization Development -
Bethel University
Licensed Insurance Agent L&H P&C -
American Insurance Training
Licensed Realtor -
Professional School of Real Estate
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