Inflight safety and hospitality management of cabin crew and passengers and submission of irregular operation reports
Provide basic life support and non-critical medical aid to passengers and crew members
Implementation of evacuation procedures
Providing assistant to passengers with disability to ensure comfort while traveling.
Legal Billing Specialist
Berman Rosenbach Attorneys at Law
07.2020 - 09.2020
Created new client accounts using Sage Timeslips
Transcribed Managing Partner's billable hours and expenses via Timeslips System
Identified processing issues and decreased billing errors by 90%.
Researched and resolved billing discrepancies to enable accurate billing
Assisted with billing inquiries and provided timely responses to enhance customer satisfaction
Monitored customer accounts to identify and rectify billing issues
Provided excellent customer service, developing and maintaining client relationships
Sex Offender Investigative Unit Compliance Officer
Virginia State Police
10.2012 - 07.2015
Case Management, conducted and complete assigned home, employment and school verification visits
Updated the Sex Offender Verification System (SOV) prior to due dates
Conducted Offender background checks via Virginia Criminal Information Network and Open Fox and updated offender registry information
Investigated and reported possible Sex Offender Registry law violations
Provided court testimony in accordance with training, laws, policies, and procedures.
Education
Juris Doctorate -
Touro University Jacob D. Fuchsberg Law Center
Central Islip, NY
05.2025
Master of Art - Criminal Justice
City University of New York John Jay College of Criminal Justice
New York, NY
2010
Bachelor of Science - Criminal Justice
California University of Pennsylvania
California
2008
Skills
Safety Regulation Compliance
Crew Resource Management
Regulation and Compliance Monitoring
Emergency Situations Management
Brand Promotion
Conflict Mediation and Resolution Techniques
Investigation and interviewing Skills
Client Relationships
Case Management
Excellent Research Skills
Child Support Modification
Discrepancy Reconciliation
Invoice Documentation Management
Agreement Drafting
Legal Clinic/Internship Experience
Child Support Mediation Clinic01/2023 – 05/2023
Family Court of the State of New York Suffolk County - Suffolk, NY
Effectively utilize conflict resolution and mediation skills to assist participants in resolving child support and custody disputes, through fact-finding interviews, mediation and negotiating sessions
Case management, obtaining and utilize petitioner and respondent financial documents to calculate child support obligations for non-custodial parent
Drafting and submitting child support agreement to the court for enforcement
Creating case summary and intake reports, facilitate translator services and educate both parties about the court assigned mediation process.
Affiliations
Touro Black Law Student Association
Touro Law Women’s Bar Association
National Bar Association -Student member
Association of Black Women Lawyers New Jersey
Garden State Bar Association – Law Student member
Black Entertainment and Sports Lawyers Association -Student member
American Bar Association Forum on Entertainment and Sports Industry - Student member
National Notary Association
Certification
CNP - Certified Notary Public - State of New Jersey
CNPSA - Certified Notary Public Singing Agent
RON - Remote Online Notary
Additional Information
Westlaw Legal Research
LexisNexis Legal Research
Google Drive
Bluebooking
Microsoft Office Suite / Teams
Zoom
SpeechExec Pro Transcribe 10.6
Timeslips
Clio
Timeline
Legal Billing Specialist
Berman Rosenbach Attorneys at Law
07.2020 - 09.2020
Flight Attendant
United Airlines
07.2015 - Current
Sex Offender Investigative Unit Compliance Officer
Virginia State Police
10.2012 - 07.2015
Juris Doctorate -
Touro University Jacob D. Fuchsberg Law Center
Master of Art - Criminal Justice
City University of New York John Jay College of Criminal Justice