Shontae Moore
Worcester,MA
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision. Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
27
27
years of professional experience
Work History
Administrative Assistant
Controlled Contaminated Services
02.2022 - 08.2023
- Coached new employees on administrative procedures, company policies and performance standards.
- Scheduled office meetings and client appointments for staff teams.
- Monitored supervisor's work calendar and scheduled appointments, meetings and travel.
Quality Control Inspector
API
01.2015 - 02.2022
- Evaluated components and final products against quality standards and manufacturing specifications.
- Communicated with production team members about quality issues.
- Examined [Products] for defects or issues, reported problems quickly and maintained high levels of accuracy.
- Created and deployed best practices to improve efficiency and reduce defects.
- Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
- Noted trends in product quality and functionality to determine problem areas and plan for improvements to processes.
- Sampled 100 % of products for detailed analysis.
Caregiver Attendant
Alternatives Unlimited
08.2014 - 04.2015
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Engaged patients in meaningful conversation, socialization and activity while providing personal care assistance.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
Package Handler
UPS
08.2013 - 08.2014
- Loaded hundreds of package containers onto forklifts and transported into packaging areas.
- Followed verbal and written instructions to properly move and ship products.
- Prepared pallets of boxes for easy transportation between customer and storage locations.
Production Operator
Allegro
06.1996 - 04.2012
- Worked with supervisor to coordinate workflow and updated daily production team accordingly.
- Inspected final products to assess compliance with quality standards and established tolerances.
- Monitored machinery in operation to identify concerns and make corrections or report complex problems.
- Displayed good knowledge of safe operating and emergency procedures development and implementation.
- Demonstrated effective communication skills through positive interactions with site managers, outside contractors, and junior on-site staff.
- Inspected final products for defects and flaws using proper QA procedures.
- Set up and adjusted machines for day-to-day operations.
- Loaded supplies into machines by hand or by hoist.
Education
High School Diploma -
Burncoat Senior High School
Worcester, MA05.1992
Skills
- Database Management
- Visual inspections
- Production methods
- Multitasking abilities
- Scheduling
- Computer skills
Additional Information
- review several contracts for accuracy and instructions on how to ship products to the customers.
- enter shipping instructions into the micro soft computer data base.
- scanning many documents and copy documents into the data base to store for future use.
- create labels from the templates on to micro soft word data base.
Timeline
Administrative Assistant
Controlled Contaminated Services
02.2022 - 08.2023
Quality Control Inspector
API
01.2015 - 02.2022
Caregiver Attendant
Alternatives Unlimited
08.2014 - 04.2015
Package Handler
UPS
08.2013 - 08.2014
Production Operator
Allegro
06.1996 - 04.2012
High School Diploma -
Burncoat Senior High School
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