Shonteysia Mccoy
Oklahoma City,OK
Summary
Dynamic and results-driven professional with extensive experience in customer service at. Proven ability to enhance customer satisfaction through effective issue resolution and exceptional cash handling skills. Recognized for maintaining a clean and organized environment while fostering teamwork and collaboration among staff. Honest, dependable, and committed to excellence in retail.
Overview
3
3
years of professional experience
Work History
Cashier
DDs Discounts
Oklahoma
05.2024 - 11.2024
- Maintained cleanliness and organization of checkout area to ensure a welcoming environment.
- Assisted customers with product inquiries and provided exceptional service to enhance shopping experience.
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Handled cash drawer, balancing daily sales while adhering to cash handling procedures.
- Addressed customer complaints promptly, resolving issues to maintain satisfaction and loyalty.
- Trained new cashiers on operational procedures, fostering a collaborative team atmosphere.
- Helped customers complete purchases, locate items, and join reward programs.
Waitress
IHOP
06.2023 - 03.2024
- Provided exceptional customer service in fast-paced dining environment.
- Accurately processed orders using point-of-sale system.
- Collaborated with kitchen staff to ensure timely food delivery.
- Maintained cleanliness and organization of dining area.
Cashier
Seven Eleven
Oklahoma City, OK
01.2022 - 11.2023
Education
High School Diploma -
Emerson High School
Okc05.2018
Skills
Customer service
Customer assistance
Work ethic and integrity
Patience and empathy
Cash handling
Time management skills
Team collaboration
Cleaning and sanitizing
Customer service excellence
Money handling
Professionalism and courtesy
Issue resolution
Attention to detail
Problem-solving
Honest and dependable
Retail merchandising
Timeline
Cashier
DDs Discounts
05.2024 - 11.2024
Waitress
IHOP
06.2023 - 03.2024
Cashier
Seven Eleven
01.2022 - 11.2023
High School Diploma -
Emerson High School