Shriya Chapagain
17-32 11th Street Fair Lawn,NJ
Summary
Dynamic sales associate with proven expertise at Solstice Sunglasses in enhancing customer experiences and driving repeat business. Skilled in cash handling and inventory management, I excel in problem-solving and teamwork. Committed to maintaining a visually appealing store while fostering strong customer relationships to boost sales and loyalty.
Overview
5
5
years of professional experience
Work History
Sales Associate
Solstice Sunglasses
Paramus, NJ
10.2023 - 10.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Engaged with customers to build rapport and loyalty.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Open / Close store
- Organize store / clean sunglasses
- Ship out online ordered products
Sales Associate
Esthetica
Paramus, NJ
11.2022 - 09.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Did demonstrate and explained proper way of using skin care.
- Cleaned after doing demonstration
- Open/ Close store
- Inventory count
Front Desk Receptionist
Arc Beauty Salon
Fair Lawn, NJ
06.2019 - 09.2020
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments
- Open/Close store
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Collected room deposits, fees, and payments.
- Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
- Clean
- Do inventory
Education
Medical Assistance - Medical
Paramus Lincoln Tech
ParamusHigh School Diploma - GED
Fair Lawn High School
Paramus, NJ07.2020
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Flexible schedule
Volunteer at FairLawn Taekwondo (summer camp)
During summer I volunteer at Fair Lawn Taekwondo for summer camp to teach kids taekwondo. Also teach them self defense, safety, responsibility,respect ,etc
Languages
Nepali
Full Professional
Hindi
Full Professional
Spanish
Elementary
Timeline
Sales Associate
Solstice Sunglasses
10.2023 - 10.2024
Sales Associate
Esthetica
11.2022 - 09.2023
Front Desk Receptionist
Arc Beauty Salon
06.2019 - 09.2020
Medical Assistance - Medical
Paramus Lincoln Tech
High School Diploma - GED
Fair Lawn High School