Shruti J Patel
Flemington,NJ
Summary
Passionate Intern with recently obtained Master's in Business Administration degree. Energetic individual with outstanding interpersonal, analytical and critical thinking skills. Poised to build valuable experience and ready to contribute to team success with administrative and project management support.
Overview
2
2
years of professional experience
Work History
Sales Consultant
Asaptickets.com
12.2021 - 09.2022
- Provided detailed product information to customers, including features, prices, and availability.
- Increased revenue by skillfully upselling and closing customer sales and driving product benefits around client needs.
- Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
- Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.
- Performed cold calls to prospective customers to introduce company offerings.
Chargeback Specialist
Worldline
06.2020 - 12.2020
- Drove efficiency of transaction processing through effective partnering with financial and customer operations teams.
- Gathered data to formulate appropriate replies for information requests.
- Updated spreadsheets and other document filing systems.
Education
MBA - General
05.2025
BBA - Entrepreneurship And Management
01.2023
Skills
- Communication skills
- Problem-solving abilities
- Time management and organization
- Customer service skills
- Programming Languages
- Sales Strategies
- File Management
- Adaptability and Flexibility
Languages
English
Professional Working
Hindi
Full Professional
Timeline
Sales Consultant - Asaptickets.com
12.2021 - 09.2022
Chargeback Specialist - Worldline
06.2020 - 12.2020
New York Institute of Technology - MBA, General
Riga Technical University - BBA, Entrepreneurship And Management
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