Summary
Overview
Work History
Education
Skills
Websites
Languages
Timeline
Generic

Shumail Zaidi

Richmond,Texas

Summary

Mission-driven and responsible Barista Manager with excellent communication and teaching skills and infectious love of coffee. Maintains calm, mature and professional demeanor and proactive approach to problem-solving and staff management. Over 3 years of experience in specialty drink establishment with focused perspective on executing high-functioning coffee bar.

Overview

3
3
years of professional experience

Work History

Barista Shift Supervisor

Starbucks
11.2021 - Current
  • Trained new team members on barista skills, cash handling procedures, and company policies for consistent performance across the team.
  • Fostered a positive work atmosphere with clear communication, teamwork, and proactive problem-solving strategies.
  • Built strong relationships with regular customers through attentive service, remembering preferences, and engaging in friendly conversation when appropriate.
  • Improved store cleanliness and sanitation standards by regularly conducting thorough inspections and addressing issues promptly.
  • Served customers quickly and efficiently and created strategies to prevent delays.
  • Ensured smooth daily operations by maintaining adequate stock levels through regular inventory checks and timely reordering of supplies.

Graphic Designer

Freelance
10.2021 - 08.2022
  • Developed creative design for print materials, brochures, banners, and signs.
  • Took upon personal commissions and completed them in a timely manner
  • Developed innovative design concepts that effectively communicated brand identity and boosted overall brand awareness.
  • Met with customers to present mockups and collect information for adjustments.
  • Elevated customer satisfaction by personalizing graphic design solutions.

Volunteer

Health Fair
11.2021 - 12.2021
  • Assisted with special events and programs.
  • Maintained clean, neat, and operational facilities to serve program needs.
  • Gave free medical screening
  • Used technological and organizational skills to list and guide patients for free flu shots
  • Educated the public about health risks and importance of testing

Education

Bachelor of Architecture - Architecture

University of Houston
Houston, TX
05.2027

Skills

  • Barista Training
  • Adaptability to Change
  • Drink preparation speed
  • Cash Handling
  • Cleanliness Maintenance
  • Latte art expertise
  • Staff Motivation

Websites

Languages

English
Native or Bilingual
Urdu
Native or Bilingual
Spanish
Limited Working

Timeline

Barista Shift Supervisor

Starbucks
11.2021 - Current

Volunteer

Health Fair
11.2021 - 12.2021

Graphic Designer

Freelance
10.2021 - 08.2022

Bachelor of Architecture - Architecture

University of Houston

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Shumail Zaidi