Shummie Thompson
Dallas,TX
Summary
Attentive Receptionist with excellent work ethic and positive demeanor. Polished in attending to phone calls and updating calendars and schedules. Organized and dedicated with 25 years of hands-on experience in administrative roles.
Overview
24
24
years of professional experience
Work History
Receptionist
RCA Records
Dallas, TX
08.2018 - 04.2024
- Updated daily log book with information about visitors entering the premises.
- Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
- Scheduled appointments for clients, customers, and other visitors.
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Organized travel arrangements for staff members including flights, hotels, car rentals.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
- Greeted visitors and provided them with assistance.
- Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
- Prepared welcome packages for new hires.
- Assisted with special projects assigned by management when required.
- Served visitors by greeting, welcoming and directing to appropriate personnel.
- Handled mail distribution, including sorting and forwarding incoming mail and preparing outgoing mail.
- Coordinated meeting room bookings and arranged catering for meetings and events.
- Scheduled and confirmed appointments, managing a complex calendar for multiple staff members.
- Answered, screened, and forwarded incoming phone calls while managing multi-line telephone systems.
Administrative Assistant
Sony Music
Dallas, TX
08.2014 - 06.2018
- Assisted with the planning of special events by arranging catering services, securing venues and ordering promotional materials.
- Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
- Managed incoming calls while providing information or transferring callers to appropriate personnel.
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
- Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service
- Booking flight information
- Maintaining expense reports on excel
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Set up workshops, conferences and meetings by scheduling and reserving rooms and preparing supplies.
- Sorted and distributed incoming faxes, letters and emails for office distribution.
- Pleasantly welcomed visitors, answered phone calls, and maintained front reception desk.
Administrative Assistant/Customer Service Representative
Cody’s Landscaping
Dallas
06.2010 - 04.2014
- Answered questions from customers regarding products and services offered by the company.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Ensured efficient operation of office equipment such as printers, copiers and fax machines.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Scheduled appointments between clients and customers and internal staff members.
- Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies.
- Data entry
- Making appointments for customers
- Working with vendors
- Assisting customers with any questions or concerns
- Putting together HR packets for new hires
- Keeping inventory updated
- Compiled data from various sources into organized reports for review by management team.
- Managed incoming calls while providing information or transferring callers to appropriate personnel.
- Created travel arrangements and distributed travel details to appropriate personnel.
- Managed database systems containing customer contact information.
Receptionist
Hair with a twist
DeSoto, Texas
04.2005 - 02.2010
- Scheduled appointments for clients, customers, and other visitors.
- Coordinated with vendors for repairs and maintenance of office equipment.
- Compiled data from various sources into organized reports for management review.
- Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Assisted with special projects assigned by management when required.
- Monitored office supplies inventory and placed orders when necessary.
- Greeted visitors and provided them with assistance.
Receptionist/Administrative Assistant
Kb Studios
Dallas, TX
06.2000 - 05.2005
- Greeted visitors and provided them with assistance.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Scheduled appointments for clients, customers, and other visitors.
- Organize and maintained dressing rooms
- Took notes in meetings and prepared in emails
- Marketing
Education
Mass Communications
Texas Southern University
Houston, TX05-1998
Skills
- File Management
- Bookkeeping
- Scheduling
- Office Management
- Taking care of front lobby
- Taking notes in meetings to prepare and distribute through employee emails
- Stocking break room
- Preparing expense reports
- Preparing Orientation packets
Timeline
Receptionist
RCA Records
08.2018 - 04.2024
Administrative Assistant
Sony Music
08.2014 - 06.2018
Administrative Assistant/Customer Service Representative
Cody’s Landscaping
06.2010 - 04.2014
Receptionist
Hair with a twist
04.2005 - 02.2010
Receptionist/Administrative Assistant
Kb Studios
06.2000 - 05.2005
Mass Communications
Texas Southern University