A dedicated employee with strengths in customer service, sales and promotion strategies. Successful in teaching junior employees how to maximize performance.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Cashier
Acme
Philadelphia, PA
04.2024 - Current
Verified that customers were of legal age to purchase alcohol or tobacco products.
Greeted customers and answered any questions they had about the store's products and services.
Processed returns and exchanges of merchandise by store policies.
Professionally resolved customer complaints according to company policy.
Tutor
Joyful Readers
Philadelphia, PA
08.2023 - 03.2024
Assisted students in developing effective study habits and strategies for success in school.
Communicated regularly with teachers and guardians regarding student progress.
Prepared and administered tests to assess student understanding of course material.
Maintained accurate records of student attendance and progress.
Conducted individual tutoring sessions with students to help them improve their academic performance.
Team Lead
Panera Bread
Philadelphia, PA
01.2023 - 08.2023
Supported the manager in developing plans for future projects, initiatives, and objectives.
Coordinated team resources to achieve project goals.
Provided leadership and guidance to team members, ensuring that tasks were completed on time and to a high standard.
Identified opportunities for process improvements, implementing changes when required.
Crew Member
Panera Bread
Pasadena, MD
06.2022 - 11.2022
Informed customers about daily specials in an engaging manner.
Prepared beverages such as coffee drinks, smoothies, and milkshakes according to company standards.
Processed takeout orders quickly to ensure timely delivery of meals.
Followed all safety guidelines while operating equipment such as slicers, fryers, and ovens.
Cook
AMC Theater
Philadelphia, PA
11.2021 - 01.2022
Followed prescribed recipes and menus to execute meal preparation, ensuring proper ingredient usage and adjusting cooking times as needed.
Cleaned kitchen equipment, surfaces, utensils, and dishes.
Prepared and served meals by reviewing recipes and combining and cooking ingredients.
Chopped, diced, and sliced vegetables and fruit ahead of rush periods.
Seasonal Sales Associate
Lowes
Philadelphia, PA
05.2021 - 08.2021
Upsold additional items based on customer interests and needs.
Organized stockroom shelves according to size, color, or style.
Assisted customers with product selection, sizing, and styling.
Conducted inventories regularly to track stock levels.
Sales Associate
Family Dollar
Philadelphia, PA
06.2020 - 01.2021
Performed cashier duties including payment acceptance, receipt issuance, and accurate change counting.
Professionally handled customer complaints.
Processed credit card transactions quickly and securely.
Provided accurate information about products, prices, and services.
Deli Associate
Weis Market
Reading, PA
10.2020 - 12.2020
Ensured that all food items were stored at appropriate temperatures according to health code standards.
Operated slicers, scales, wrappers, grinders, and other equipment to prepare food items for sale.
Weighed portions accurately using scales for bulk items such as cheese or cold cuts.
Maintained cleanliness by promptly attending to spills and regularly sanitizing surfaces during daily opening and closing responsibilities.
Sales Associate
Shoe Carnival
Darby, PA
01.2020 - 07.2020
Executed cashier duties by collecting payments, providing receipts, and accurately calculating change.
Processed credit card transactions quickly and securely.
Assisted customers with product selection, sizing, and styling.
Identified market trends by tracking sales performance metrics.
Education
High School Diploma -
Cristo Rey Philadelphia High School
Philadelphia, PA
05-2020
Some College (No Degree) -
Albright College
Reading, PA
Skills
Customer Service
Cash Register Operation
Returns processing
Payment Collection
ID Verification
Payment Processing
Dish preparation
Order Verification
Food Handling
Recipe-based cooking
Supply Restocking
Surface cleaning
Sanitation
Frying
Grilling
Portion Control
Team Supervision
Certification
I have my liquor license
Timeline
Cashier
Acme
04.2024 - Current
Tutor
Joyful Readers
08.2023 - 03.2024
Team Lead
Panera Bread
01.2023 - 08.2023
Crew Member
Panera Bread
06.2022 - 11.2022
Cook
AMC Theater
11.2021 - 01.2022
Seasonal Sales Associate
Lowes
05.2021 - 08.2021
Deli Associate
Weis Market
10.2020 - 12.2020
Sales Associate
Family Dollar
06.2020 - 01.2021
Sales Associate
Shoe Carnival
01.2020 - 07.2020
High School Diploma -
Cristo Rey Philadelphia High School
Some College (No Degree) -
Albright College
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimePart Time
Location Preference
On-SiteRemote
Important To Me
Career advancementWork-life balanceFlexible work hours4-day work weekHealthcare benefitsWork from home option