Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Shyanne Olivas

LAS CRUCES,New Mexico

Summary

Human Resource Specialist with the New Mexico Army National Guard, skilled in Human Resource policies. Proven ability to enhance personnel processing and support leadership decisions. Strong customer relations and training skills, ensuring efficient transitions and accurate records management. Committed to fostering a positive work environment and improving team performance.

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

10
10
years of professional experience

Work History

Human Resource Specialist

New Mexico Army National Guard
08.2021 - Current
  • Prepares and monitors requests for identification cards and tags, leaves, and passes, line of duty determination, MILPER, IPSAA, data and information management, orders for temporary duty and travel, personnel processing, personnel security clearances, training and reassignment, retention, military and special pay programs, personnel accounting and strength management, transition processing, meal cards, training Soldier support file, and unit administration.
  • Personnel Records Management: Maintaining and ensuring the accuracy of soldiers' records, including performance reviews and medical information.
  • Enlistment Processing: Handling enlistments, re-enlistments, and separations to ensure efficient transitions.
  • Leave and Pay Management: Assisting service members with leave requests, pay inquiries, and other related personnel needs.
  • Awards and Promotions: Preparing and processing paperwork for awards, promotions, and disciplinary actions.
  • Supporting Leadership Decisions: Providing commanders with data and reports to aid decision-making within their units.

Crew Member

Whataburger
05.2016 - 09.2016
  • Collaborated with team members to complete orders.
  • Promoted a positive work environment through effective communication and teamwork among staff members.
  • Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
  • Operated cash register to ring up final bill and process various forms of payment.
  • Prepared products following restaurant, health, and safety standards and procedures.
  • Ensured accurate order fulfillment with diligent attention to details while assembling meals.
  • Assisted in reducing wait times by efficiently managing customer queues during peak hours.
  • Ensured proper food storage protocols were followed, contributing to improved food safety measures within the establishment.
  • Stocked shelves to organize aisles in assigned department.

Volunteer

El Caldito Soup Kitchen
02.2016 - 06.2016
  • Maintained clean facilities to better serve program needs.
  • Supported underprivileged families with the a hot meal.
  • Exhibited excellent communications and customer service relations skills.
  • Improved the morale of homeless and or low income families with a conversation and helped them find other resources in the community.
  • Meal prepped for many dishes that are prepared each day.
  • Maintained proper knife skills, sanitation, FIFO, practices that are used in any kitchen, served meals and cleaned up.
  • supported the dish washer by rinsing drying and putting away.

Crew Member

McDonald's
06.2015 - 02.2016
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with other crew members and accepted coaching from management team.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Became familiar with products to answer questions and make suggestions.
  • Addressed guest needs, questions, or concerns to create optimum experience onboard.
  • Streamlined drive-thru operations, significantly reducing wait times for customers.

Education

Associate of Applied Science - Culinary Arts

Dona Ana Community College
Las Cruces, NM
12-2026

High School Diploma -

New Americas High School
Las Cruces, NM
05-2020

Skills

  • Customer relations
  • HR policies and procedures
  • Training and mentoring
  • Training development
  • Time management
  • Attention to detail
  • Flexible and adaptable
  • Dependable and responsible
  • Multitasking
  • Calm under pressure
  • Cooking methods
  • Food presentation
  • Culinary creativity

Accomplishments

    Completion of Basic Boot Camp Training January 20, 2022 at 34th Infantry Regiment Bravo Company, Fort Jackson, South Carolina

    Completion of Advanced Individual Training Human Resource Specialist March 25, 2022 at 369th Adjutant General Battalion Delta Company Fort Jackson, South Carolina

Timeline

Human Resource Specialist

New Mexico Army National Guard
08.2021 - Current

Crew Member

Whataburger
05.2016 - 09.2016

Volunteer

El Caldito Soup Kitchen
02.2016 - 06.2016

Crew Member

McDonald's
06.2015 - 02.2016

Associate of Applied Science - Culinary Arts

Dona Ana Community College

High School Diploma -

New Americas High School

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