Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Certification
Languages
aspirations
Timeline
Generic

Shyla Alker

Oxford,MS

Summary

Energetic professional in hospitality, known for high productivity and efficient task completion. Possess specialized skills in customer service, order accuracy, and time management. I Excel in communication, teamwork, and adaptability, ensuring exceptional experiences for everyone surrounding me.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Server

McEwens Oxford
Oxford, MS
08.2024 - Current
  • Served food and beverages to patrons and confirmed complete orders.
  • Assisted in training new servers.
  • Operated POS terminals to input orders, split bills and calculate totals.

Manager

Gelu
Galveston, Texas
06.2023 - 06.2024
  • ran the ice cream truck
  • took care of payments
  • served ice cream

Server

Brick House Tavern + Tap
Galveston, TX
11.2023 - 01.2024
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Served food and beverages to patrons and confirmed complete orders.
  • Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.

Host

Brick House Tavern + Tap
Galveston, TX
01.2023 - 08.2023
  • Answered phones promptly to record and confirm reservations.
  • Assisted servers in seating guests by escorting them to their tables.
  • Answered telephone to provide dining information and take reservations.

Sales Associate

Platos's Closet
League City, Texas
08.2022 - 01.2023
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Organized store by returning merchandise to proper areas and restocked displays.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.

Surf Instructor

Ohana Surf & Skate
Galveston, Texas
05.2021 - 08.2021
  • Organized daily surf lessons based on skill level and experience of participants.
  • Inspected beaches daily for hazardous conditions or areas before conducting surf lessons.
  • Introduced students to equipment operations and safety requirements to prepare for safe learning experience.

Sales Associate

play on the strand
Galveston, Texas
08.2020 - 05.2021
  • Demonstrated product features and benefits for customers' needs.
  • Maintained knowledge of sales and promotions, return policies and security practices.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.

Education

Business

Souther New Hampshire University
Online
05-2027

Business

University of Mississippi
Oxford, MS
05-2027

High School Diploma -

Ball High School
Galveston, TX
05-2022

Skills

  • Sales expertise
  • Hospitality service expertise
  • Point of sale (POS) system operations
  • Communication effectiveness
  • Multimodal communication
  • Decision-making
  • Organization and time management
  • Active listening
  • Interpersonal communication
  • Relationship building
  • Calm under pressure
  • Cultural awareness
  • Organizational skills
  • Customer service

Affiliations

  • Painting
  • drawing
  • design

Accomplishments

  • deans honor roll 2024
  • chancellors honor roll 2023
  • member of phi eta sigma
  • member of alpha lambda delta
  • member of NSLS

Certification

  • food handler certification
  • servsafe
  • TABC

Languages

English
Professional

aspirations

I hope to use the knowledge that I have gained through personal experiences and schooling to create my own business following my true calling which is architecture and interior design. 

Timeline

Server

McEwens Oxford
08.2024 - Current

Server

Brick House Tavern + Tap
11.2023 - 01.2024

Manager

Gelu
06.2023 - 06.2024

Host

Brick House Tavern + Tap
01.2023 - 08.2023

Sales Associate

Platos's Closet
08.2022 - 01.2023

Surf Instructor

Ohana Surf & Skate
05.2021 - 08.2021

Sales Associate

play on the strand
08.2020 - 05.2021

Business

Souther New Hampshire University

Business

University of Mississippi

High School Diploma -

Ball High School

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Shyla Alker