Shyla Davilla

Typically my day consists of organizing incoming inventory and stocking, working with customers who are finding and trying on items in the dressing room and general upkeep of the store. A few of my job related attributes;

• Helped customers complete purchases, locate items, and join reward programs.
• Greeted hundreds customers during the holidays and helped with product questions, selections, and purchases.
• Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
• Stocked merchandise, clearly labeling items, and arranging according to size or color.
• Supported store management in planning and executing seasonal promotions and sales events.
• Engaged with customers on sales floor, offering assistance and improving shopping experience.

On a daily basis you could find me doing anything from working the cash register to trimming buds in the back, to counting inventory and stocking. Below listed are a few of my attributes;

• Tracked daily cash handling, reconciled sales and prepared bank deposits.
• Contributed to the development of store policies and procedures, ensuring consistency in operations and a high level of customer service across the board.
• Led a team of sales associates, providing ongoing training and performance feedback to ensure top-notch customer service.
• Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
• Enhanced employee retention through fostering a positive work environment and clear communication of expectations.
• Managed inventory control, cash control, and store opening and closing procedures.

• Took orders and delivered food and beverages to customers in cars to provide quick and convenient customer service.
• Balanced orders on trays weighing over 10lbs and delivered them to cars.
• Optimized workflow by monitoring drive-in area for arriving customers and promptly greeting them upon arrival.
• Cleaned and maintained drive-in parking lots, picnic areas and building grounds to provide clean and attractive environment for customers.
• Prepared salads, soups and sandwiches for customers.
• Assisted in training new car hoppers, sharing best practices for efficient service and effective communication.

This was a bottle service run through the casino, I was basically tasked with bringing liquor or other beverages to VIPs at their respective machines whenever they placed an order.

• Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
• Proven ability to learn quickly and adapt to new situations.
• Excellent communication skills, both verbal and written.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Maintained a welcoming atmosphere for high-profile clientele with exceptional organizational skills and attention to detail.
• Built strong relationships with clients through excellent communication and follow-up, resulting in repeat business.