Sianna Adams
Richmond,Virginia
Summary
Leasing Professional with a proven track record at Coastal Ridge Real Estate, excelling in customer service and Fair Housing compliance. Skilled in property tours and conflict resolution, I foster positive resident relations while driving occupancy goals. Passionate about community engagement and adept in administrative support, I thrive in collaborative environments.
Overview
3
3
years of professional experience
Work History
Leasing Professional
Coastal Ridge Real Estate
Richmond, Virginia
11.2022 - Current
- Serve as the first point of contact for prospective and current residents, providing exceptional customer service, and support.
- Conduct property tours (in-person and virtual), explain leasing terms, and assist applicants through the full leasing process.
- Accurately process applications, verify documents, and manage lease agreements while ensuring compliance with Fair Housing regulations.
- Use multiple property management systems to update resident records, input service requests, and monitor lease statuses.
- Coordinate move-ins, move-outs, and renewals, ensuring all paperwork and inspections are completed properly.
- Handle daily administrative tasks, including answering phones, responding to emails, managing packages, and organizing files.
- Resolve resident concerns or maintenance issues professionally and promptly, maintaining positive resident relations.
- Collaborate with maintenance, marketing, and management teams to support occupancy goals, and deliver a great community experience.
Health and Wellness Intern
Greater Richmond Fit4Kids
Richmond, Virginia
08.2023 - 12.2023
- Assisted in delivering school-based health and wellness programs, promoting physical activity and nutrition education to elementary students.
- Supported implementation of structured movement breaks, cooking lessons, and wellness activities in classrooms and after-school settings.
- Collaborated with program coordinators and school staff to create an engaging health curriculum aligned with educational goals.
- Helped track program participation and outcomes through data collection and activity logs.
- Served as a positive role model, encouraging healthy behaviors and active lifestyles among students.
- Prepared educational materials, organized activity supplies, and participated in community outreach events.
Family Support Intern
Ronald McDonald House Charities of Richmond
Richmond, Virginia
05.2023 - 08.2023
- Provided compassionate, front-line support to families with children receiving medical care at nearby hospitals.
- Helped manage front desk operations, including welcoming guests, answering phones, and maintaining guest check-in/check-out procedures.
- Assisted with organizing and running family-focused programs, meals, and events to create a comforting, home-like environment.
- Maintained and restocked inventory of household supplies, toiletries, and donations for guest use.
- Collaborated with staff and volunteers to ensure smooth daily operations, and a clean, safe environment for families.
- Participated in community engagement efforts, and helped with administrative tasks and donor appreciation activities.
Education
Bachelor of Science - Health, Physical Education and Exercise Science
Virginia Commonwealth University
Richmond, Virginia12-2023
High School Diploma -
Tunstall High School
Dry Fork, Virginia05-2018
Skills
- Leasing and Sales
- Property Tours and Inspections
- Customer Service and Conflict Resolution
- Fair Housing Compliance
- Marketing and Advertising
- Community Engagement
- Administrative Support and Data Entry
- Team Collaboration and Leadership
- Event Planning
- Computer literate (Yardi, Microsoft Office, and more)
Affiliations
- Spring 2022 Initiate, Theta Rho Chapter of Alpha Kappa Alpha Sorority, Incorporated
- Treasurer, Sisters United - Virginia Commonwealth University
- STEM Ambassador, Black Women in Science, Technology, Engineering, and Mathematics - Virginia Commonwealth University
Timeline
Health and Wellness Intern
Greater Richmond Fit4Kids
08.2023 - 12.2023
Family Support Intern
Ronald McDonald House Charities of Richmond
05.2023 - 08.2023
Leasing Professional
Coastal Ridge Real Estate
11.2022 - Current
Bachelor of Science - Health, Physical Education and Exercise Science
Virginia Commonwealth University
High School Diploma -
Tunstall High School
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