Siara Ford
Tampa,FL
Summary
Dynamic professional with a proven track record in office administration and database management, notably in Hillsborough County. Excelled in enhancing operational efficiencies and developing comprehensive filing systems. Skilled in clerical support and scheduling, my enthusiastic approach led to significant improvements in process optimization and customer service, showcasing a blend of hard and soft skills vital for any fast-paced environment.
Overview
5
5
years of professional experience
Work History
Administrative Assistant
Hillsborough County
Tampa, FL
09.2024 - Current
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
- Developed filing systems to maintain confidential records of personnel information and business activities in accordance with company policies.
- Provided administrative support to various departments within the organization.
- Maintained electronic databases with accurate up-to-date information on staff members or customers.
Event and Entertainment Specialist
Tampa Bay Buccaneers
Tampa, FL
08.2019 - Current
- Served as a liaison between clients and entertainers by providing information regarding contract terms and conditions.
- Supervised staff members throughout the duration of an event ensuring timely setup and teardown of equipment and proper execution of tasks according to established plans.
- Maintained relationships with key contacts in the entertainment industry including agents, promoters, managers and publicists.
- Analyzed data from past events in order to identify areas needing improvement and develop actionable insights going forward.
- Utilized customer relationship management software tools to track key performance indicators associated with each event.
- Collaborated with internal departments such as IT, HR and Finance on various aspects of event planning.
Career Coach
Career Source
Tampa, FL
04.2024 - 09.2024
- Analyzed data from surveys and other research activities relevant to the field of career coaching and provided insights into key findings and implications.
- Maintained comprehensive database and file systems of supporting document, test scores and history information.
- Delivered training using multiple methods to reach diverse learning styles.
- Worked with staff to develop, monitor and resolve skills training or vocational issues.
- Tracked and reported on clients' progress towards employment goals using case management tools.
- Provided guidance to help clients identify and pursue career paths that match their interests and abilities.
Operations Specialist
KICKZR4US
Tampa, FL
05.2022 - 04.2024
- Collaborated with other departments to develop solutions that addressed operational issues across the organization.
- Provided training and guidance to staff on operational procedures, policies, and regulations.
- Developed reports detailing operational performance, trends, costs, productivity.
- Provided administrative support to the CEO, including scheduling appointments, managing emails, and organizing travel plans.
- Monitored and improved efficiency of processes, team performance, and customer service.
- Analyzed data from daily reports to identify trends in production performance metrics.
Assistant Field Supervisor
Max Enterprise
Tampa, FL
07.2021 - 01.2022
- Developed and maintained employee schedules to ensure proper coverage of shifts.
- Provided training and guidance on scheduling processes to new employees.
- Developed filing systems to maintain confidential records of personnel information and business activities in accordance with company policies.
- Composed confidential correspondence between executive staff and external parties.
- Reviewed and updated records, documents, and files for accuracy.
- Provided secretarial support to the executive staff including composing correspondence, memos, presentations, reports and other documents as requested.
Administrative Assistant
Split Second Detailing
Tampa, FL
01.2021 - 04.2021
- Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
- Managed incoming calls while providing information or transferring callers to appropriate personnel.
- Scheduled appointments between clients and customers and internal staff members.
- Managed database systems containing customer contact information.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Proofread content for typo-free emails and documentation.
Youth Sports Coordinator
Sun Country
Tampa, FL
08.2019 - 01.2021
- Maintained records of team rosters, practice and game schedules, attendance reports.
- Organized recreational sports programs through office administration and marketing.
- Coordinated scheduling of all athletic events and facilities, maximizing resource utilization.
- Analyzed instructional data to assess course effectiveness and identify opportunities for improvement.
- Maintained accurate records of attendance and participation in program activities.
- Provided guidance and support to program participants in navigating resources, services, and opportunities.
Education
Associate of Science - Business Administration And Management
Hillsborough Community College
Tampa, FL06-2025
High School Diploma -
Zephyrhills High School
Zephyrhills, FL06-2019
Skills
- Database Management
- Office Administration
- Clerical Support
- Scheduling
Languages
American SIgn Language
Elementary
Timeline
Administrative Assistant
Hillsborough County
09.2024 - Current
Career Coach
Career Source
04.2024 - 09.2024
Operations Specialist
KICKZR4US
05.2022 - 04.2024
Assistant Field Supervisor
Max Enterprise
07.2021 - 01.2022
Administrative Assistant
Split Second Detailing
01.2021 - 04.2021
Event and Entertainment Specialist
Tampa Bay Buccaneers
08.2019 - Current
Youth Sports Coordinator
Sun Country
08.2019 - 01.2021
Associate of Science - Business Administration And Management
Hillsborough Community College
High School Diploma -
Zephyrhills High School
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