Siarra Hendricks
Burlington
Summary
Friendly and hardworking with over five years of experience in customer service and hospitality. Enjoy creating positive experiences for customers, working as part of a team, and staying organized in fast-paced environments. College coursework toward an associate's degree in psychology and always eager to learn new skills and take on new challenges. Served time on a youth advisory board, that collaborated with community leaders and peers to provide youth perspectives and support local initiatives.
Overview
1
1
Certification
3
3
years of professional experience
Work History
Server
Texas Roadhouse
Marlton
02.2026 - Current
- Provided excellent customer service in a fast-paced environment.
- Took food and beverage orders accurately and efficiently.
- Managed multiple tables while ensuring guest satisfaction.
- Handled payments and maintained a clean dining area.
- Worked as part of a team to deliver a positive guest experience.
Server/Bartender/Assistant Manager
Melting Pot Fondue Restaurant
Maple Shade
11.2023 - 02.2026
- Delivered exceptional customer service in a high-volume, upscale dining environment.
- Served food, mixed cocktails, and provided knowledgeable menu and beverage recommendations.
- Managed daily restaurant operations, including opening/closing procedures, cash handling, and inventory restocking.
- Trained and mentored new team members on service standards, restaurant procedures, and food presentation.
- Coordinated with kitchen, hosts, and support staff to ensure efficient service and an outstanding guest experience.
- Resolved guest concerns professionally while maintaining company standards and maximizing customer satisfaction.
Counter Person
Corrados pizzeria
Sicklerville
03.2023 - 11.2023
- Greeted customers, maintained clean and organized counter, answered phone calls, and collected payments to enhance customer service experience.
- Responsible for taking customer orders both in-person and over the phone, ensuring accuracy and efficiency.
- Bagged food items promptly in clean environment to maintain quality and freshness.
- Managed pizzas coming out of oven, ensuring optimal cooking for timely delivery or pickup.
- Role required strong multitasking skills, attention to detail, and excellent customer service to create a positive dining experience.
Temporary Library Clerk
AppleOne
Township of Deptford
03.2023 - 07.2023
- Prepping and sorting material, scanning barcodes into Excel spreadsheets, sizing and assigning materials to storage trays, and vacuuming trayed material.
- Assisting with inventory management by cataloging new acquisitions, maintaining accurate records in library databases, and ensuring proper organization of materials.
- Providing support to library staff by retrieving requested items, managing circulation tasks including checking materials in and out, and helping patrons with basic inquiries.
- Ensuring a clean and orderly workspace, handling materials with care to prevent damage.
Education
High School Diploma -
Sterling High School
Somerdale, NJ06-2021
Skills
Experienced in customer service, restaurant operations, bartending, POS systems, cash handling, food safety, inventory management, staff training, and conflict resolution Strong communication and leadership skills
Certification
- CPR Certification
- AED Certification
Timeline
Server
Texas Roadhouse
02.2026 - Current
Server/Bartender/Assistant Manager
Melting Pot Fondue Restaurant
11.2023 - 02.2026
Counter Person
Corrados pizzeria
03.2023 - 11.2023
Temporary Library Clerk
AppleOne
03.2023 - 07.2023
High School Diploma -
Sterling High School