Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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MIKE EHRHARD

Kansas City,MO

Summary

Exceptional Operations Manager focused on successful team building, cost-cutting and operational improvements. Determined to cut costs without impacting quality of products and services. Reliable team player committed to building high-performing teams.

Overview

9
9
years of professional experience

Work History

Operations Manager

Shane Company
10.2020 - Current
  • Leading the office, shop, and facilities departments in the store to drive sales growth and maximize profitability.
  • Hiring and training all store employees focused on development of office and shop staff.
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
  • Maintaining schedule, payroll, and inventory management.
  • Initiate change within the company to become more productive and more efficient, focused on customer experience.

Sales Manager

Shane Company
08.2016 - 01.2020
  • Recruited, hired, and developed a sales team into high performing consultants.
  • Helped promote leaders within the company by constant coaching and mentoring.
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.

Education

Bachelor of Science - Business Administration

University of Missouri
Columbia, MO
05.2009

Skills

  • Schedule management
  • Performance evaluations
  • Expense reports
  • Process improvement strategies
  • Inventory control
  • Health and safety compliance
  • Leadership mentoring
  • Sales team training

Accomplishments

Earned Operations Manager of the Year out of 22 individuals in 2024 for best Operations Manager in the company voted on by executive leadership

Timeline

Operations Manager

Shane Company
10.2020 - Current

Sales Manager

Shane Company
08.2016 - 01.2020

Bachelor of Science - Business Administration

University of Missouri

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