Dynamic team player known for strong customer service and cash handling skills. Experienced in managing order flow and maintaining workplace safety. Ready to drive customer satisfaction and operational efficiency in a fast-paced environment.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Crew Member
McDonald's
San Jose
05.2026 - Current
Prepared food items following safety and quality standards.
Assisted customers with orders and inquiries effectively.
Maintained cleanliness in dining area and kitchen spaces.
Operated cash register and handled transactions accurately.
Manager, Sales and Customer Support
McDonald's Restaurant
San Jose
06.2025 - Current
Managed customer support operations to enhance service quality and satisfaction.
Trained staff on effective sales techniques and customer interaction strategies.
Resolved customer complaints promptly to maintain positive dining experiences.
Developed strategies for addressing common customer complaints in an efficient manner that minimized negative impact on the company's reputation.
Cashier
McDonald's
San Jose
07.2022 - Current
Processed customer transactions efficiently at a fast-paced restaurant environment.
Managed cash drawer, ensuring accurate handling of cash and receipts.
Collaborated with team members to ensure smooth order flow during peak hours.
Maintained cleanliness and organization of the front counter and dining area.