Hi, I’m
Sidney Abel
San Jose,CA
Summary
Motivated and detail oriented combining strong communication and organizational skills with over 25 years guest service experience and a passion for creating memorable moments.
Overview
2
years of professional experience
Work History
Landshark Bar & GrillMyrtle Beach, SC
Bartender
05 2021 - 08 2025
Job overview
- Able to maintain a high level of guest satisfaction while anticipating guest needs and handling service bar at the same time.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
Ledo's PizzaBaltimore, MD
Assistant Manager
08.2019 - 04.2021
Job overview
- Supervised daily operations to ensure efficient service and adherence to quality standards.
- Trained and mentored staff on customer service protocols and operational procedures.
- Analyzed sales data to identify trends and develop targeted promotional strategies.
- Resolved customer complaints effectively, enhancing overall satisfaction and loyalty.
Cured / 18th and 21stColumbia, MD
Bartender
05 2018 - 04 2021
Job overview
- Delivered exceptional customer experiences by creating unique cocktails and managing a diverse beverage program.
- Enhanced guest relationships through personalized service and in-depth knowledge of offerings.
- Contributed to a vibrant bar atmosphere that prioritized customer satisfaction.
Education
Florida Institute of TechnologyMelbourne, FL
BS from Meteorology
01.2005
Skills
- Supervising experience (8 years)
- Highly reliable
- Staff Management
- Hospitality service expertise
Timeline
Assistant Manager
Ledo's Pizza
08.2019 - 04.2021
Bartender
Landshark Bar & Grill
05 2021 - 08 2025
Bartender
Cured / 18th and 21st
05 2018 - 04 2021
Florida Institute of Technology
BS from Meteorology