Sidney Bueno
New York
Summary
Dynamic professional with extensive experience in guest services and on-site security at Allendale Apartments. Proven ability to resolve issues efficiently while ensuring a safe environment. Skilled in transportation coordination and customer assistance, demonstrating strong attention to detail and critical thinking. Committed to enhancing guest experiences and maintaining high operational standards.
Overview
41
41
years of professional experience
Work History
Doorman
Allendale Apartments
New York
06.1995 - Current
- • Assisted guest with their luggage as they entered and existed the building
• Represented the company by being the first friendly and helpful face that guests see
• Opened and closed doors safely and with promptness
• Provided on-site security presence to deter, address and report suspicious activity
• Greeted guest in a friendly and hospitable manner
• Conducted routine patrols of the premises to prevent and detect signs of intrusion, theft, or vandalism
• Ensure the security of doors, windows, and gates through routine checks
• Conducted floral and gift coordination by handling the items with care and directing them to their recipients
• Enforce property policies and procedures
• Investigated disturbances and reported them as needed
• Retrieve mail and small packages for guest as requested
• Offered transportation assistance by hailing cabs and locating Ubers
• Tracked Walk- ins
• Responded to inquiries and request, including offering restaurant and entertainment recommendations
• Resolved issues in a timely, friendly, and efficient manner
• Ensured only residents, guest, and visitors entered the building
• Offered assistance coordinating transportation to and from the apartment building to locations like airports or local destinations
• Assure that residents repairs are completed in a timely manner
Pharmacy Technician
Unity Drug/ Melco Drug Corporation
New York
06.1984 - 06.1995
- Assisted customers with prescription fulfillment in a timely manner.
- Ensured activation of health insurance for all customers.
- Contacted customers regarding prescription readiness for pickup or delivery.
- Stocked pharmacy shelves with new deliveries to maintain inventory.
- Served as assistant manager when required, supporting daily operations.
Education
High School Diploma -
West Side High School
New York, NY06-1987
Skills
- Guest services
- On-site security
- Emergency response
- Access control
- Customer service
- Transportation coordination
- Surveillance monitoring
- Customer assistance
- Attention to detail
- Problem solving
- Critical thinking
Timeline
Doorman
Allendale Apartments
06.1995 - Current
Pharmacy Technician
Unity Drug/ Melco Drug Corporation
06.1984 - 06.1995
High School Diploma -
West Side High School