Siedah Patterson
Erie,PA
Summary
Knowledgeable Phlebotomy Supervisor skilled in coordinating department operations per established policies. Safety-oriented professional with 11 years of progressive experience. Organized, detail-oriented and hardworking with excellent communication and planning abilities. Familiar with medical procedures, standards of care and compliance requirements. Proficient phlebotomy skills.
Overview
11
11
years of professional experience
Work History
Phlebotomy Supervisor
UPMC Hamot Hospital
05.2021 - Current
- Supervised employees at multiple sites and reporting locations to maintain consistent practices across company.
- Developed and implemented training processes to achieve high quality of care for patients.
- Notified management of compliance and workplace safety issues from department and recommended simple solutions.
- Managed daily activities and workflow to collect, label and analyze samples correctly.
- Upheld all compliance standards and kept team in line with requirements.
- Monitored customer service and supported staff in resolving patient concerns to maximize workflows.
- Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
- Organized daily work based on collection priority.
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.
- Verified patients' identification for proper sample collection.
- Adhered to HIPAA standards and maintained patient confidentiality in all interactions.
Lead Phlebotomist
UPMC Hamot Hospital
06.2019 - Current
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Centrifuged blood samples as outlined in clinical protocols.
- Promoted mission, vision, and values of organization and trained new clinical staff in phlebotomy procedures.
- Organized daily work based on collection priority.
- Conducted venipuncture procedures.
- Addressed questions and concerns to educate patients on collection process and procedures.
- Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
- Assembled tourniquets, needles, and blood collection devices to prepare work trays.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Used personal protective equipment correctly to protect coworkers and patients.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Assisted in training and onboarding new phlebotomists.
- Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.
- Collected blood samples in accordance with laboratory protocols and regulations.
- Adhered to HIPAA standards and maintained patient confidentiality in all interactions.
Phebotomist
UPMC Hamot Hospital
05.2012 - Current
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Centrifuged blood samples as outlined in clinical protocols.
- Addressed questions and concerns to educate patients on collection process and procedures.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.
- Collected blood samples in accordance with laboratory protocols and regulations.
- Performed venipunctures, finger sticks and heel sticks for both adult and pediatric patients.
- Reviewed and processed requisitions for laboratory tests.
- Followed established safety protocols and standards to minimize risk of infection and injury.
- Adhered to HIPAA standards and maintained patient confidentiality in all interactions.
Education
GED -
Benjamin Wiley
ErieCertified Phlebotomist
NCPT
04.2021
Phlebotomy - Phebotomy
Great Lakes Institute of Technology
Erie, PA04.2010
Skills
- Recording Data
- Staff Training
- Staff Development
- Performance Improvements
- Employee Motivation
- Reporting Requirements
- Employee Performance Reviews
- Staff Management
Timeline
Phlebotomy Supervisor
UPMC Hamot Hospital
05.2021 - Current
Lead Phlebotomist
UPMC Hamot Hospital
06.2019 - Current
Phebotomist
UPMC Hamot Hospital
05.2012 - Current
GED -
Benjamin Wiley
Certified Phlebotomist
NCPT
Phlebotomy - Phebotomy
Great Lakes Institute of Technology
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