Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sieglinde Joyce

wilmington,VT

Summary

Dynamic professional with a strong background in customer service and teamwork. Proven ability to cultivate relationships and enhance client satisfaction through effective problem-solving and time management. Skilled in inventory management and plant care, driving repeat business and promoting sustainable practices.

Overview

27
27
years of professional experience

Work History

Sales Associate

Maple Hill Nursery
04.2025 - Current
  • Cultivated customer relationships to enhance service experience and drive repeat business.
  • Assisted customers in selecting plants and gardening supplies based on individual needs and preferences.
  • Managed inventory levels to ensure product availability and reduce waste through effective stock control.
  • Provided guidance on plant care, promoting healthy growth and customer satisfaction with purchases.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.

Maintenance Gardener

Self-employeed
10.1998 - Current
  • Cultivated and maintained diverse plant species to enhance landscape aesthetics
  • Operated gardening tools and equipment efficiently for optimal performance.
  • Implemented seasonal planting schedules to ensure timely garden upkeep.
  • Coordinated with landscaping teams to execute design plans effectively.
  • Educated clients on proper plant care techniques, increasing satisfaction rates among customers.
  • Enhanced landscape aesthetics by executing regular maintenance tasks such as pruning, trimming, and mowing.
  • Supported sustainability initiatives by utilizing organic gardening practices, reducing chemical dependency on landscapes.
  • Implemented mulching practices to conserve soil moisture levels while enhancing overall garden appearance.
  • Provided quality customer service by addressing client concerns and offering knowledgeable gardening advice.

After-School Program Leader

Wings
10.2022 - 05.2025
  • Developed engaging lesson plans to enhance student learning and foster creativity.
  • Supervised daily activities, ensuring a safe and supportive environment for all participants.
  • Coordinated with parents and teachers to address student needs and promote positive behavior.
  • Implemented diverse recreational programs, improving students' social skills and teamwork abilities.
  • Worked with 12 kids each day.

Administrative Office Manager

Joyce Land Surveying Corp
08.2011 - 08.2024
  • Supported daily office operations by organizing files and managing correspondence.
  • Created a welcoming office environment by maintaining clean, organized spaces for staff use.
  • Updated reports, managed accounts, and generated reports for company database.
  • Managed payroll and benefits administration to ensure accuracy and compliance with company policies.
  • Monitored inventory levels of office supplies, placing orders when necessary to prevent stock shortages.
  • Maintained office supplies inventory, ensuring availability of necessary materials.
  • Utilized software tools to manage data entry and documentation processes. Quickbooks knowledgeable.

Education

Associate of Science - Business Administration

Fisher College
Boston, MA
06.1992

Accredited Holistic Health Counselor - Holistic Health

Institute of Integrative Nutrition
New York, NY
06.2003

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills

Timeline

Sales Associate

Maple Hill Nursery
04.2025 - Current

After-School Program Leader

Wings
10.2022 - 05.2025

Administrative Office Manager

Joyce Land Surveying Corp
08.2011 - 08.2024

Maintenance Gardener

Self-employeed
10.1998 - Current

Associate of Science - Business Administration

Fisher College

Accredited Holistic Health Counselor - Holistic Health

Institute of Integrative Nutrition

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