Sienna Borg
Brando's Citi Cucina
Hazlet,NJ
1
Certification
1
year of professional experience
Dynamic professional with experience as a restaurant hostess and lifeguard. Experienced with greeting and seating guests efficiently, managing reservations, and providing welcoming environment. Utilizes strong communication skills to ensure smooth interactions and guest satisfaction. Knowledge of handling guest inquiries and resolving issues promptly to maintain positive dining experience.
Work History
Restaurant Hostess
11 Months- Greeted and seated guests, ensuring a welcoming environment.
- Managed reservation system, optimizing table assignments for efficiency.
- Assisted in coordinating dining room flow during peak hours.
- Handled guest inquiries and complaints with professionalism and tact.
- Collaborated with kitchen staff to ensure timely service delivery.
- Maintained cleanliness and organization of front-of-house areas.
- Developed rapport with regular customers to enhance their dining experience.
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
Lifeguard
3 Months- Provided immediate assistance in emergency situations, performing first aid and CPR as needed.
- Monitored pool areas to ensure guest safety and compliance with waterpark regulations.
- Enhanced guest experience by maintaining a friendly and approachable demeanor at all times.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Monitored safety of guests in and around swimming pool.
- Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.
- Reduced incident response times by implementing strategic patrol routes.
Education
Skills
Customer service
Strong multitasking
Greeting guests
Active learning
Cleanliness and hygiene
Conflict resolution
Handling complaints
Reservation handling
Certification
- CPR/AED/First Aide
Timeline
Lifeguard
Runaway Rapids Waterpark
06.2026 - 09.2026Read More
Restaurant Hostess
Brando's Citi Cucina
10.2025 - CurrentRead More
Raritan High School
Read More