Sienna Domazetovski
Royal Palm Beach,FL
Summary
Compassionate and dedicated individual with a strong passion for supporting mental health and well-being. Eager to leverage academic training in psychology and cognitive science fundamentals and interpersonal skills to excel as a Behavioral Health Technician. Adept at building rapport with diverse individuals, employing effective communication techniques, and providing empathetic support in high-stress environments. Committed to positively impacting patients’ lives while gaining valuable experience and knowledge in the mental health field.
Overview
6
6
years of professional experience
Work History
Administrative Assistant
Allstar Refinishing & Renovation
Sunrise, FL
06.2025 - Current
- Coordinate and organize daily operational tasks to streamline support for company owner.
- Streamline client communication processes and managed appointment coordination for improved client relations.
- Facilitate preparation of project proposals, estimates, and client documentation.
- Ensure systematic management of records, contracts, and project files to enhance operational efficiency.
- Manage relationships with clients, vendors, and subcontractors to ensure seamless execution of project tasks.
- Address and resolved customer inquiries through various communication channels, maintaining professionalism and efficiency.
- Act as primary liaison to municipal offices, addressing permitting requirements and ensuring adherence to local regulations.
Quality Assurance Coordinator
Legacy Healing Center
Boca Raton, FL
03.2025 - 05.2025
- Developed and implemented quality assurance processes to enhance plan of care reliability.
- Conducted regular audits to ensure compliance with industry standards and regulations.
- Collaborated with clinical and medical team to identify and resolve quality issues effectively.
- Analyzed data from quality assessments to drive continuous improvement initiatives.
- Facilitated root cause analysis for defects, promoting corrective actions across departments.
Receptionist
Legacy Healing Center
Boca Raton, FL
12.2024 - 03.2025
- Managed front desk operations, ensuring efficient visitor check-in processes.
- Maintained organized filing systems for confidential documents and client information.
- Collaborated with team members to enhance workflow efficiency and improve overall office operations.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
- Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
Hostess
LOLA 41
PALM BEACH, FL
01.2022 - 10.2024
- Company Overview: A restaurant founded by Marco Coelho that provides a global dining journey.
- Greeted and seated guests, managed reservations and waitlists, and coordinated with servers and kitchen staff to optimize seating and reduce wait times, all while providing excellent customer service and maintaining an organized front-of-house area
Medical Office Assistant
PALMS GLADES RURAL HEALTH ASSOCIATION
BELLE GLADE, FL
06.2020 - 08.2020
- Company Overview: A Medicare Certified Rural Health Clinic.
- Coordinated patient scheduling, check-in, check-out, and billing processes, including collecting and recording payments via check, cash, and credit card
- Collected patient information for billing and insurance filing by gathering forms and copying insurance cards; completed administrative intakes
- Managed prescription and refill requests by communicating with pharmacies
- Scheduled patient appointments in doctors’ calendars, conducted follow-up reminder calls to reduce no-shows, and ensured efficient office operations
Education
B.S. - Psychology
Florida Atlantic University
Boca Raton, FL12.2023
Skills
Problem-solving skills
Cross-functional collaboration
Regulatory compliance
Emotional awareness
Effective communication skills
Proficient in MS Office
Core Strengths
- Active Listening
- Non-Judgmental Demeanor
- Compassion
- Cultural Competency
- Stress Management
Timeline
Administrative Assistant
Allstar Refinishing & Renovation
06.2025 - Current
Quality Assurance Coordinator
Legacy Healing Center
03.2025 - 05.2025
Receptionist
Legacy Healing Center
12.2024 - 03.2025
Hostess
LOLA 41
01.2022 - 10.2024
Medical Office Assistant
PALMS GLADES RURAL HEALTH ASSOCIATION
06.2020 - 08.2020
B.S. - Psychology
Florida Atlantic University