Sienna Garcia
Santa Paula,CA
Summary
Dedicated employee experienced in customer service, sales, and promotion strategies. Proven ability to teach and mentor junior employees for optimal performance.
Overview
3
3
years of professional experience
Work History
Lead Cashier
Miner's Ace Hardware
Santa Paula, CA
04.2021 - Current
- Greeted customers and provided excellent customer service.
- Handled escalated customer service issues professionally and courteously.
- Organized backroom operations including receiving, storing, restocking merchandise.
- Addressed customer complaints promptly while remaining professional in challenging situations.
- Made change on cash register, handling payments by cash, credit, debit, and personal checks.
- Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
- Answered phone calls to assist customers with questions and orders.
- Processed customer payments quickly and returned exact change and receipts.
- Maintained work area and kept cash drawer organized.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
Education
High School Diploma -
Santa Paula High School
Santa Paula, CA06-2022
Skills
- Customer Assistance
- Credit and cash transactions
- Issue Resolution
- Accountability
- Cash Handling
- Time Management
- Attention to Detail
- Team Leadership
Languages
Spanish
Native/ Bilingual
Accomplishments
- I was named one of the top three employees of year this year.
Affiliations
- In my free time i enjoy hanging out with family and friends.
- I enjoy going to the gym and try to stay active to keep my mind and body right.
- I have a passion for cooking and baking sweet treats whenever i have the chance to.
- At home i have two energetic dogs who i love very much
References
References available upon request.
Timeline
Lead Cashier
Miner's Ace Hardware
04.2021 - Current
High School Diploma -
Santa Paula High School
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