Sienna Mcmullan
Reno,Nevada
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Shift Leader
Key and Code Escape Rooms
Reno, Nevada
08.2023 - Current
- Assisted in training new employees on shift operations.
- Provided exceptional customer service and maintained a positive attitude throughout the shift.
- Maintained an organized work environment by delegating tasks to staff as needed.
- Supervised and led employees to maintain productivity and customer service levels.
- Counted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit statements.
- Resolved customer complaints promptly and professionally.
Food and Beverage Server/Cashier
Jacks Popcorn Company
06.2021 - 08.2022
- Utilized product knowledge of foods and beverages to make suggestions to customers.
- Engaged customers to help create superior food and beverage experience.
- Operated and sanitized kitchen and food preparation equipment.
- Provided correct change to customers while following cash handling policies and procedures.
- Accurately handled cash register transactions while providing excellent customer service.
Administrative Assistant
Maverick Printing And Creative Services
Reno, Nevada
05.2021 - 06.2022
- Designed and aided with graphic designs such as banners, business cards, etc.
- Writing quotes and pitches to companies such as Panasonic and Western Nevada Supply.
- Communicated with clients and coworkers effectively through email.
Education
Reno High School
Reno, NV06.2024
Skills
- Document and File Management
- Judgment and Decision Making
- Multi-Line Telephone Systems
- Verbal and Written Communication
- Microsoft Office Suite
- Adobe Creative Cloud
- Equipment Troubleshooting
- Partially fluent in Spanish
- Multitasking and Time Management
- Strong Organizational Skills
- Problem Anticipation
- Technology
- Cash Handling
Timeline
Shift Leader
Key and Code Escape Rooms
08.2023 - Current
Food and Beverage Server/Cashier
Jacks Popcorn Company
06.2021 - 08.2022
Administrative Assistant
Maverick Printing And Creative Services
05.2021 - 06.2022
Reno High School
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