Sienna Stanley
Normal,IL
Summary
Psychology with 3+ years of customer-facing experience. Skilled in communication, organization, and handling a fast-paced environment.
Overview
5
5
years of professional experience
Work History
Sales Associate
Target
Normal, Illinois
08.2026 - Current
- Assist customers with product questions and locating merchandise.
- Restocked and organized beauty merchandise to enhance visual appeal and customer experience on sales floor.
- Replenished backstock, ensuring proper stocking, labeling, and displaying of products for optimal customer access.
- Maintained department organization and supported daily operations to facilitate efficient store functioning.
Server
Docks Bar & Grill
Wauconda, Illinois
05.2026 - 08.2026
- Entered food and drink orders accurately, ensuring timely and correct service for enhanced customer satisfaction.
- Provided friendly and attentive customer service while taking orders and addressing guest needs.
- Communicated effectively with customers and kitchen staff to ensure a smooth dining experience.
- Maintained clean, organized tables and dining areas, ensuring readiness for customers and contributing to a positive dining experience.
- Performed daily side work by cleaning and organizing dining areas, restocking supplies, preparing tables, rolling silverware, and maintaining overall cleanliness to support smooth operations.
Customer Success Associate
Treehouse Play Cafe
Lake Zurich, Illinois
11.2023 - 05.2026
- Responded to customer concerns swiftly and professionally, enhancing overall satisfaction.
- Managed front desk operations and resolved guest inquiries in a high-traffic environment.
- Adapted to multiple roles per shift, effectively prioritizing tasks to meet operational needs.
Server
Biltmore Country Club
North Barrington, IL
10.2022 - 05.2024
- Delivered attentive service in an upscale dining environment.
- Coordinated with staff during-high volume banquets to maintain service quality.
- Trained new servers on club procedures to ensure consistent service standards.
- Assisted with club maintenance by efficiently performing assigned side work tasks.
Kitchen Cook
Nancys Pizza
Island Lake, Illinois
09.2021 - 10.2022
- Prepared high volumes of orders accurately and quickly.
- Assisted teammates during peak hours to maintain smooth operations.
- Oversaw daily opening and closing procedures for store operations., including register and inventory.
Hostess
Slyce Coal Fired Pizza
Wauconda, IL
06.2021 - 09.2021
- Greeted guests at coal-fired pizza restaurant entrance with warm, professional service.
- Welcomed guests at the entrance and addressed inquiries to enhance visitor experience.
- Managed seating flow and organized dining room assignments for smooth guest movement.
- Managed reservations and seating to improve guest flow.
- Answered phone calls and handled reservation requests with clear communication.
Education
High School Diploma -
Wauconda Highschool
Wauconda, IL05-2024
Bachelor of Arts - Psychology
Illinois State University
Normal, IL05-2028
Associate of Arts - Business
College of Lake County
Grayslake, IL08-2028
Skills
Technical: Microsoft Office (Word, Excel, PowerPoint), Google Workspace, POS and Scheduling Systems
Interpersonal: Communication, Customer Service, Leadership, Organization, Time Management, Conflict Resolution
Affiliations
- Volunteer, Path Crisis— Normal, IL (2026-Present)
- Volunteer, Heartland Animal Shelter— Wheeling, IL (2025- 2026)
- Volunteer, Hope Collective— Lake Zurich, IL (2021-2023)
- Phi Theta Kappa Honors Society— (2025-Present)
- Future Business Leaders of America— (2020-2024)
Timeline
Sales Associate
Target
08.2026 - Current
Server
Docks Bar & Grill
05.2026 - 08.2026
Customer Success Associate
Treehouse Play Cafe
11.2023 - 05.2026
Server
Biltmore Country Club
10.2022 - 05.2024
Kitchen Cook
Nancys Pizza
09.2021 - 10.2022
Hostess
Slyce Coal Fired Pizza
06.2021 - 09.2021
High School Diploma -
Wauconda Highschool
Associate of Arts - Business
College of Lake County
Bachelor of Arts - Psychology
Illinois State University