
Dedicated and results-driven management professional with experience in customer service leadership, staff training, healthcare support, and team development. Skilled in employee supervision, scheduling, customer relations, operational management, and quality improvement. Strong ability to lead teams, maintain compliance standards, and provide exceptional service in fast-paced environments.
Skilled in employee supervision, scheduling, customer relations, operational management, and quality improvement Strong ability to lead teams, maintain compliance standards, and provide exceptional service in fast-paced environments Also supervised and trained new employees on company procedures and service standard Conducted payroll and operational audit Managed workplace safety procedures and compliance initiatives Led customer service improvement efforts Coordinated marketing and promotional campaigns Resolved customer concerns and maintained positive client relationships Assisted with team scheduling and workflow management