Sierra Isaac
Londonderry,OH
Summary
Flexible and organized with 4 years of experience facilitating busy restaurant environment operation. Customer-driven and highly coordinated managerial staff with collaborative mindset and team orientation. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
Work History
Manager
McDonald's
McArthur, OH
03.2020 - 01.2024
- Inspected dining and serving areas for cleanliness and proper setup.
- Resolved customer complaints in a timely manner while maintaining excellent customer relations.
- Resolved and investigated complaints regarding service, food quality and accommodations.
- Managed team of 10-15 employees in fast-paced environment.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
- Trained new employees to perform duties.
- Scheduled shifts for staff members based on weekly forecasts.
- Responsible for interviewing, hiring and training new employees.
Shelter Aide
Sojourners
McArthur, OH
06.2023 - 10.2023
- Organized recreational activities such as sports tournaments or art classes for residents.
- Delivered messages and ran errands.
- Facilitated group activities designed to foster positive interactions among participants.
- Maintained and updated filing, database systems, manually or using computer.
- Coordinated transportation arrangements for clients as needed.
- Performed daily cleaning duties including sweeping, mopping, dusting, vacuuming, and laundering linens.
- Copied, sorted and filed records of office activities and business transactions.
Education
High School Diploma -
Vinton County High School
Mcarthur, OH05-2022
Skills
- Operations Management
- Staff Training and Development
- Data Entry
- Problem-Solving
Timeline
Shelter Aide
Sojourners
06.2023 - 10.2023
Manager
McDonald's
03.2020 - 01.2024
High School Diploma -
Vinton County High School
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