Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sierra Adkins

Nebraska City,NE

Summary

Proven track record of enhancing customer satisfaction and streamlining operations, notably at IHOP. Adept in cash handling and exceptional customer service, I excel in fast-paced environments, demonstrating a strong work ethic and problem-solving abilities. Achieved significant improvements in service quality and efficiency, embodying a team player mindset with high energy and stamina.

Overview

4
4
years of professional experience

Work History

Server

IHOP
08.2024 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.

Pet Care Associate

Pet Smart
07.2024 - Current
  • Maintained a clean and sanitary environment for pets by regularly cleaning enclosures, bedding, and play areas.
  • Provided exceptional customer service through clear communication, timely responses to inquiries, and professional demeanor at all times.
  • Enhanced customer satisfaction by providing personalized pet care services tailored to individual needs.
  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items, and join reward programs.

Housekeeping Room Attendant

Arbor Day Foundation
11.2023 - 06.2024
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Replaced used towels and other bathroom amenities such as shampoo, toilet paper, and soap.
  • Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.
  • Completed pre-cleaning duties by setting up cleaning carts with fresh linens, cleaning supplies, and requested guest supplies.

Service Manager

Dollar Fresh/ Hy-Vee
12.2021 - 04.2023
  • Met with customers to discuss service needs and offer available solutions.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.

Auto Detailer

Larson Motors
03.2020 - 10.2021
  • Washed cars and trucks daily for auto dealership.
  • Enhanced customer satisfaction by providing thorough interior and exterior detailing services.
  • Maintained a clean and organized workspace, ensuring optimal workflow and safety standards.
  • Cleaned upholstery, rugs and other surfaces by using cleaning agents, applicators and cleaning devices.
  • Conducted thorough inspections of vehicles before and after detailing to ensure complete customer satisfaction.
  • Shined vehicle windows and windshields to remove water spots.

Education

High School Diploma -

Sidney High School
Sidney, IA
05.2020

Skills

  • Strong Work Ethic
  • Exceptional customer service
  • Cash Handling
  • Guest Engagement
  • Performance Improvement
  • Item promotion
  • Team Player
  • High Energy and Stamina
  • Organizational Skills
  • Problem-solving abilities
  • Task Prioritization

Timeline

Server

IHOP
08.2024 - Current

Pet Care Associate

Pet Smart
07.2024 - Current

Housekeeping Room Attendant

Arbor Day Foundation
11.2023 - 06.2024

Service Manager

Dollar Fresh/ Hy-Vee
12.2021 - 04.2023

Auto Detailer

Larson Motors
03.2020 - 10.2021

High School Diploma -

Sidney High School

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Sierra Adkins