Sierra Ascencio
Lewiston,ID
Summary
Detail-oriented medical professional with expertise in patient intake, appointment scheduling, and effective communication. Committed to enhancing patient experiences through compassionate care and efficient office procedures.
Overview
5
5
years of professional experience
Work History
Medical Assistant/Receptionist
Catalyst Medical Group
Lewiston, ID
03.2022 - 01.2026
- Assisted in patient intake and registration processes to ensure smooth workflow.
- Managed appointment scheduling using electronic health records system for optimal resource allocation.
- Communicated effectively with patients to address inquiries and provide guidance on healthcare services.
- Maintained accurate medical records, ensuring compliance with HIPAA regulations and organizational standards.
- Processed incoming shipments and organized materials for efficient storage and retrieval.
- Conducted regular audits of supplies to maintain accuracy in inventory records.
- Assisted in patient intake, documenting medical histories and vital signs accurately.
- Managed appointment scheduling, optimizing daily patient flow and reducing wait times.
- Administered medications and injections under physician supervision, ensuring compliance with safety protocols.
- Educated patients on treatment procedures and preventive health measures, enhancing understanding of care options.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
- Conducted health assessments and screenings for employees, ensuring compliance with occupational health regulations.
- Managed case documentation related to injuries and illnesses, maintaining accurate health records for compliance purposes.
Psychiatric Technician
St. Joseph Regional Medical Center
Lewiston, ID
11.2020 - 03.2022
- Implemented recreational therapy activities, promoting social interaction and emotional well-being among patients.
- Mentored new staff in therapeutic approaches and best practices for patient engagement within psychiatric settings.
- Implemented crisis intervention protocols when necessary, ensuring the safety of all patients and staff members involved.
- Developed strong rapport with diverse patient populations through empathetic listening skills, helping them feel heard and understood.
- Charted on each patient daily.
- Provided compassionate support to patients during group therapy sessions, fostering trust and open communication.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and protecting individual privacy rights.
- Assisted with daily living activities, ensuring patient comfort and safety.
- Monitored vital signs and reported changes to nursing staff for timely interventions.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Conducted regular rounds to monitor patients'' physical and mental status throughout shifts.
- Oversaw and maintained patients' rooms, group living areas, and nurse stations.
Education
High School Diploma -
St. Marie's High School
Saint Maries, IDSkills
- Medical office procedures
- Front desk operations
- Electronic medical records
- Insurance verification
- Inventory oversight
- Record processing
- Petty cash management
- Co-payment collection
- Phlebotomy techniques
- Data inputting
- Administrative support
- Multitasking and prioritization
Timeline
Medical Assistant/Receptionist
Catalyst Medical Group
03.2022 - 01.2026
Psychiatric Technician
St. Joseph Regional Medical Center
11.2020 - 03.2022
High School Diploma -
St. Marie's High School