Hi! My name is Sierra Barker and I am graduating soon with a bachelors in science from BGSU. Other than my highschool job, I have served at sidelines for about 2 years gaining leadership experience and good customer service skills. I have also managed a few shifts which shows good problem solving skills as well.
Overview
6
6
years of professional experience
4
4
years of post-secondary education
Work History
Server
sidelines sports eatery and pub
Bowling Green, Ohio
08.2024 - Current
Provided excellent customer service in a fast-paced sports eatery environment.
Took and processed food and drink orders accurately and efficiently.
Collaborated with kitchen staff to ensure timely meal delivery to customers.
Maintained cleanliness and organization of dining area and service stations.
Assisted in training new servers on menu items and service protocols.
Managed multiple tables simultaneously while prioritizing guest needs effectively.
Performed opening and closing duties such as setting up the dining area, restocking supplies.
Provided exceptional service to high volume of daily customers.
Took orders from customers accurately and in a timely manner.
Shift Leader
Hot Head Burritos
Tipp City, OH
04.2020 - 07.2024
Trained new staff on food safety and customer service standards.
Managed inventory levels and ordered supplies to maintain stock availability.
Handled customer complaints and resolved issues to enhance satisfaction.
Maintained cleanliness and organization of the service area and kitchen.
Implemented procedures for food preparation to adhere to quality standards.
Resolved customer complaints promptly and professionally.
Provided exceptional customer service and maintained a positive attitude throughout the shift.