Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Sierra Bolke

Grayslake,IL

Summary

Approachable Hostess with extensive experience managing reservations and waitlists. Warmly greets and seats guests promptly to maintain workflows. Highly organized and committed to creating welcoming atmosphere. Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.

Overview

3
3
years of professional experience

Work History

Restaurant Hostess

Jody Navarrete
08.2022 - Current
  • Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
  • Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
  • Answered customer questions about hours, seating, and menu information.
  • Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
  • Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.

Retail Sales Associate

Jason Foster
10.2021 - 11.2023
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Consistently met personal sales goals through proactive engagement with customers and upselling techniques when appropriate.

Education

High School Diploma -

Grayslake Central
Grayslake, IL
05.2022

Skills

  • Customer Service
  • Strong multitasking
  • Greeting guests
  • Active Learning
  • Teamwork and Collaboration
  • Time Management
  • Reliability and punctuality
  • Flexible Schedule

Additional Information

Jody Navarrete

Restaurant Manager

Hillside Restaurant

804 Barron Blvd

Grayslake, IL 60030

224-256-3521


Jason Foster

Business Owner & Operator

Jay's Comics

34161 N US Highway 45

Grayslake, IL 60030

(847) 223-8711


Clayton Bolke

Chief Executive Officer (CEO)

Visual Pak

1909 S Waukegan Rd

Waukegan, IL 60085

847-612-8041

ClaytonBolke@VisualPak.com


Timeline

Restaurant Hostess

Jody Navarrete
08.2022 - Current

Retail Sales Associate

Jason Foster
10.2021 - 11.2023

High School Diploma -

Grayslake Central
Sierra Bolke