Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Sierra Brown

Orlando

Summary

Determined and dedicated worker with extensive menu knowledge and refined customer service skills honed at Judson's Live. Proven ability to thrive in high-pressure environments, ensuring guest satisfaction through effective multitasking and teamwork. Recognized for a strong work ethic and flexibility, consistently enhancing the dining experience.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Server

Judson's Live
09.2024 - 08.2025
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with and assisted team members during busy shifts for efficient workflow and excellent guest experiences.
  • Provided bottle service and recommendations based off extensive menu knowledge.
  • Refined interpersonal communication skills in order to connect with guests to ensure a personable dining experience.

Food Runner

Judson's Live
06.2024 - 08.2025
  • Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
  • Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
  • Collaborated with the kitchen staff and servers to ensure accuracy of orders, minimizing order errors and complaints.
  • Assisted servers during rushes to ensure guest satisfaction and proper teamwork.

Host

Judson's Live
05.2024 - 08.2025
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Effectively answered customer questions with in-depth knowledge about the venue, hours, performers and upcoming events.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Utilized quick problem-solving skills when faced with issues regarding guest reservations and seating arrangements.

Education

In Progress - Law

University of Florida
Gainesville, FL
05-2028

Skills

  • Strong work ethic
  • Extensive menu and product knowledge
  • Exceptional customer service skills
  • Professional appearance
  • Personable and friendly approach

Certification

  • ServSafe Food Handler Training
  • ServSafe Alcohol Training

Timeline

Server

Judson's Live
09.2024 - 08.2025

Food Runner

Judson's Live
06.2024 - 08.2025

Host

Judson's Live
05.2024 - 08.2025

In Progress - Law

University of Florida

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