Sierra Daniels
Orlando,FL
Summary
Accomplished Assistant Manager and Leasing Consultant with excellent abilities in customer service, telephone etiquette and issue response. Detailed knowledge of theOrlando rental market for multifamily properties and impressive financial management skills. Knowledgeable user of RealPage, Onesite, Knock CRM, Etc.
Overview
4
4
years of professional experience
Work History
Assistant Property Manager
ZRS Management
06.2023 - Current
- Streamlined rent collection process for improved cash flow and reduced delinquencies.
- Implemented new marketing strategies to attract prospective tenants and maintain high occupancy rates.
- Coordinated move-ins and move-outs, ensuring smooth transitions for both tenants and property management team.
- Showed apartments to potential prospects and answered questions regarding community.
- Conducted property tours to highlight features, answer questions, and redirect concerns to close lease contracts.
Leasing Consultant
ZRS Management
12.2021 - 06.2023
- Increased tenant satisfaction by promptly addressing concerns and resolving issues.
- Maintained high occupancy rates through effective marketing strategies and excellent customer service.
- Streamlined the application process for prospective tenants, reducing wait times and increasing efficiency.
- Boosted property revenue by skillfully negotiating lease terms and rent increases.
- Conducted thorough market research to stay informed of current trends and competitor offerings.
Registered Behavior Technician
Positive Behavior Supports
02.2020 - 12.2021
- Improved client behavior by implementing individualized ABA therapy plans and tracking progress.
- Collaborated with multidisciplinary team members for comprehensive treatment planning and optimal outcomes.
- Enhanced client''s communication skills through the use of visual aids, social stories, and roleplaying activities.
- Promoted positive behavior change by utilizing reinforcement strategies, token economies, and behavior contracts.
- Maintained detailed records of client progress, enabling data-driven decision making for intervention adjustments and goal development.
Education
Associate of Arts - Education
Palm Beach State College
Lake Worth, FL05.2020
Skills
- Tenant issue resolution
- Onsite tours
- Business processes and procedures
- Telephone and email etiquette
- Appointment Scheduling
- Leasing and sales
- Marketing and Advertising
- Strong Communication Skills
Timeline
Assistant Property Manager
ZRS Management
06.2023 - Current
Leasing Consultant
ZRS Management
12.2021 - 06.2023
Registered Behavior Technician
Positive Behavior Supports
02.2020 - 12.2021
Associate of Arts - Education
Palm Beach State College
Similar Profiles
Reva GoldenReva Golden
Assistant Property Manager at ZRS ManagementAssistant Property Manager at ZRS Management
Luis RodriguesLuis Rodrigues
Maintenance Supervisor at ZRS ManagementMaintenance Supervisor at ZRS Management
VENECIA MERCEDESVENECIA MERCEDES
Resident Construction Coordinator at ZRS ManagementResident Construction Coordinator at ZRS Management
Giovanna Jean-PierreGiovanna Jean-Pierre
Assistant Property Manager at ZRS ManagementAssistant Property Manager at ZRS Management
Santiago BustamanteSantiago Bustamante
Safety Officer at Funtastic DepoSafety Officer at Funtastic Depo