Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sierra Furie

Boulder,CO

Summary

Reliable Shift Supervisor gifted at managing the team to assure quality and excellence. Consistently recognized for hard work, attention to detail, and goal achievement.

Overview

6
6
years of professional experience

Work History

Shift Lead Supervisor

Avery Brewing Co
06.2021 - Current
  • Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Held monthly review with other managers and supervisors.
  • Cross-trained in all front of house positions: hostess, server, bartender, food runner, and kitchen expo.
  • Worked a flexible schedule and additional hours to assist with business needs.
  • Trained new employees and delegated daily tasks and responsibilities.

Personal Assistant

Dr. Michele Gerard
03.2018 - 09.2018
  • Worked as personal assistant to a psychologist, which involved keeping her home and home office organized,
  • Facilitated smooth office operations by managing supplies and inventory.
  • Oversaw personal and professional calendars and coordinated appointments for future events.
  • Contributed to a positive work environment through professional demeanor and strong interpersonal skills.
  • Maintained confidentiality and discretion while handling sensitive information relevant to patients and clients.
  • Accomplished project deadlines by assisting with task completion whenever required.

Hostess

Snooze AM Eatery
2019 - 2020
  • Cultivated positive guest experiences by managing information and orchestrating speedy seating while maintaining a cheerful attitude reflective of the restaurant.
  • Coordinated between front and back of house staff to settle issues and communicate requests from guests.
  • Maintained a quick response time to resolve long waits and provide solutions for frustrated guests.

Service Experience Team Member

Nordstrom Rack
2018 - 2019
  • Helped customers complete purchases, locate items, and join reward programs.
  • Worked a flexible schedule and extra shifts to meet business needs.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Education

Bachelor of Arts - Studio Arts

University of Denver
Denver, CO
2019

Diploma - Animation Concept Art

Vancouver Film School
Vancouver, BC
2021

High School Diploma -

Boulder High School
Boulder, CO

Skills

  • Customer service
  • Staff Management
  • Organization
  • Collaboration
  • Time Management
  • Integrity
  • Versatility
  • Diligence
  • Attention to Detail

Timeline

Shift Lead Supervisor

Avery Brewing Co
06.2021 - Current

Personal Assistant

Dr. Michele Gerard
03.2018 - 09.2018

Hostess

Snooze AM Eatery
2019 - 2020

Service Experience Team Member

Nordstrom Rack
2018 - 2019

Bachelor of Arts - Studio Arts

University of Denver

Diploma - Animation Concept Art

Vancouver Film School

High School Diploma -

Boulder High School

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Sierra Furie