Sierra Hanlon
Huntingdon,PA
Summary
Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Front Desk Receptionist
Gorilla House Gym
08.2022 - Current
- Supervise the front desk to ensure that all visitors check in, answer the phone, and help with any questions
- Maintain a clean environment and restock supplies as needed
Manager
The Meadows Frozen Custard
03.2017 - Current
- Communicate with customers to provide great service and resolve conflicts such as issues with payment and miscommunication
- Manage daily business operations such as opening and the closing the store, troubleshooting machinery, making ice cream, and maintaining a clean workspace
- Oversee staff to ensure efficient service and adherence to a policy as well as delegate closing tasks to make sure all jobs are completed
- Train new employees by explaining policies and showing them how to properly do the job
Education
Bachelor of Science - Leadership in Healthcare
Mount Aloysius College
Cresson, PA05.2024
Associate of Science - Liberal Arts And Sciences
Mount Aloysius College
Cresson, PA05.2022
Skills
- File Organization
- Staff Development
- Strategic Planning
- Performance Management
- Verbal and Written Communication
- Adaptability to change
- Time Management
- Team Leadership
Certification
CPR Certified, American Heart Association Valid through 2024
PA Child Abuse History Clearance, PA Dept of Human Services Valid through 2024
FBI Fingerprint Clearance Valid through 2024
Timeline
Front Desk Receptionist
Gorilla House Gym
08.2022 - Current
Manager
The Meadows Frozen Custard
03.2017 - Current
Bachelor of Science - Leadership in Healthcare
Mount Aloysius College
Associate of Science - Liberal Arts And Sciences
Mount Aloysius College
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