Sierra List
Saint Petersburg
Summary
Dynamic and results-driven professional with extensive experience in customer service and property management at Burns & Sons. Proven ability to enhance tenant satisfaction through effective problem-solving and communication. Skilled in inventory control and sales strategy implementation, fostering relationships that drive repeat business and optimize operational efficiency.
Overview
14
14
years of professional experience
Work History
Sales Associate
Goodwill Inc
12.2023 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
Property Manager
Burns & Sons
03.2011 - 11.2021
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Coordinated with maintenance staff to ensure timely completion of repairs, minimizing downtime for tenants and maintaining property aesthetics.
- Managed budgetary constraints to maximize profitability while maintaining high-quality living environments for residents.
- Reduced vacancy periods by implementing strategic marketing initiatives targeting specific demographics within the community.
Bridal Consultant
Bed Bath & Beyond
09.2017 - 03.2021
- Conducted thorough follow-ups with clients post-wedding to gather feedback and ensure complete satisfaction with their bridal experience.
- Managed inventory control systems to maintain accurate stock levels, minimize loss, and optimize sales opportunities for the boutique.
- Implemented an effective sales strategy by staying up-to-date on industry trends and competitor offerings to remain a top choice for bridal consultations within the region.
- Maintained a visually appealing showroom floor by regularly updating displays with new inventory and seasonal trends.
- Collaborated with marketing teams to develop promotional materials targeted at attracting new clientele while retaining existing customers.
Education
Bachelor Of Business Administration And Law - Business Administration
Western Carolina University
Cullowhee, NC12.2007
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Multi-tasking strength
- Listening skills
- Problem-solving
- Excellent people skills
Timeline
Sales Associate
Goodwill Inc
12.2023 - Current
Bridal Consultant
Bed Bath & Beyond
09.2017 - 03.2021
Property Manager
Burns & Sons
03.2011 - 11.2021
Bachelor Of Business Administration And Law - Business Administration
Western Carolina University
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