Sierra Lyles
Boiling Springs,SC
Summary
I am looking for a full-time position where I can use my pharmacy experience and knowledge of 20 years to help the community.
Overview
14
14
years of professional experience
Work History
Lead Pharmacy Technician
Polaris Pharmacy
Charlotte, Nc-remote
12.2023 - Current
- Supervised 12 pharmacy technicians and coordinated day-to-day assignments.
- Helped maintain a clean and organized workspace for optimal efficiency during high-volume periods.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Promoted teamwork among pharmacy staff, fostering a collaborative environment for improved productivity.
- Supervised junior technicians, providing guidance on best practices in pharmaceutical processes and procedures.
- Account Manager for our ALF homes-troubleshoot, process monthly cycle, make sure all meds are sent for cycle, communicate with facilities for refills needed, key all orders, train other staff to process ALF orders
Pharmacy Technician
Bevid Pharmacy
Wellford, SC
04.2022 - Current
- Company Overview: LTC and retail pharmacy
- Compile and fill monthly cycle fill for 175 beds between 4 facilities
- Communicate with NP, MA and facility staff to ensure patients charts and Medication Administration Records are complete using QuickMar/ECP
- Processing of electronic, faxed, manual and verbal prescription orders
- Bill and adjudicate all private insurance, Medicare and Medicaid claims for pharmacy
- Resolve issues with insurance companies
- Initiate prior authorizations with prescribers and facilities
- Process prior authorizations when requests are approved
- Blister packaging with Autosealer for unit of use patient administration as well as traditional retail packaging
- Delivery of medications to facility or retail customer and processing of manifest to update PioneerRx system
- Participate in community activities to grow medication awareness and build company name/brand
- Inventory ordering/returns/processing and inventory control using Mutual Drugs
- Train all new employees
- LTC and retail pharmacy
Pharmacy Technician
Polaris RX Pharmacy
Ft. Lauderdale, FL
11.2021 - 04.2022
- Company Overview: Website not provided
- Enter patient and employee profiles and process COVID administration for documentation and reimbursement
- Website not provided
Order Entry Technician
Omnicare of Spartanburg
Spartanburg, SC
10.2019 - 11.2021
- Company Overview: Website not provided
- Enters new and refills orders in a timely and accurate manner
- Support the patient intake process
- Process orders based on priority assignment
- Prepare backup pharmacy orders
- Courteously assist all internal and external customers
- Assist with pharmacy workflow as needed
- Triage customer service requests by department, urgency, and information/response required
- Resolve customer complaints, issues and concerns
- Answer incoming customer calls, prioritize and respond appropriately
- Obtain information, explain available products or services, respond to inquiries
- Collect, prioritize and sort incoming faxes to appropriate department/area
- Create and maintain accurate customer records
- Maintain required documentation for tracking and researching orders
- Coordinate/manage 'stat' order process
- Website not provided
Pharmacy Technician
Sams Club Pharmacy
Spartanburg, SC
02.2018 - 08.2020
- Company Overview: Website not provided
- Customer service, Cash register, Multi-line phone system
- Input prescriptions, Input insurance, Trouble-shoot insurance
- Fill prescriptions, Assist pharmacist, Assist with over-the-counter medications
- File prescriptions and invoices
- Inventory management with Mckesson
- Website not provided
- I was with Walmart from 8/05-5/17
- I worked in several different stores during that time
- 9/15-5/17- Greer, Sc
- 4/13-9/15- Boiling Springs, Sc
- 6/07-4/13- Simpsonville, Sc
- 8/05-6/07- Monroe, Ga
Quality Information Manager/Staffing Coordinator
White Oak of Spartanburg
Spartanburg, SC
01.2013 - 10.2019
- Company Overview: Website not provided
- Check all orders written by MD, NP, RN, LPN for accuracy
- Input new patient orders, Medication prior authorizations
- Audit of all patient orders, ICD 10 coding for billing and payment
- Interact with residents and family members
- Complete scheduling and payroll (time cards) for 60 nursing staff
- Assist with admissions from hospital or home
- Back up to receptionist, Back up to Admissions Coordinator
- Report directly to Administrator and Director of Nursing for different aspects
- Website not provided
Certified Pharmacy Technician
Greenville Memorial Hospital
08.2011 - 01.2013
- Company Overview: Website not provided
- Fill orders, Fill Omnicell with medications, Fill Med Carts
- Stock inventory, Answer phones, Assist Pharmacist
- Narcotic refills, Pull out of date medications
- Website not provided
- Moved to Spartanburg and found new position with White Oak
Education
Associates In Accounting - Accounting
Dekalb County Technical College
Covington, GACertified Pharmacy Technician -
Greenville Technical College
SC05.2011
Skills
- Customer Service
- Data Entry
- Responsible
- On time
- Follow Instructions
- Organized
- Multi-Task
- HIPAA Trained
- Prior Authorizations
- ALF Account Manager
- Works well unsupervised
- Multi-line Phone
- Scheduling
- Time management
- Microsoft Office
- Detail oriented
Timeline
Lead Pharmacy Technician
Polaris Pharmacy
12.2023 - Current
Pharmacy Technician
Bevid Pharmacy
04.2022 - Current
Pharmacy Technician
Polaris RX Pharmacy
11.2021 - 04.2022
Order Entry Technician
Omnicare of Spartanburg
10.2019 - 11.2021
Pharmacy Technician
Sams Club Pharmacy
02.2018 - 08.2020
Quality Information Manager/Staffing Coordinator
White Oak of Spartanburg
01.2013 - 10.2019
Certified Pharmacy Technician
Greenville Memorial Hospital
08.2011 - 01.2013
Associates In Accounting - Accounting
Dekalb County Technical College
Certified Pharmacy Technician -
Greenville Technical College