Sierra McClurg
Lakeland,FL
Summary
Motivated server with engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable dining experiences. Detail-oriented team player with strong organizational skills and ability to handle multiple projects simultaneously with a high level of accuracy.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Server
Hong BBQ and Hot Pot
08.2024 - Current
- Kept up with fast-paced environments, ensuring timely delivery of orders during peak hours.
- Trained new staff on menu knowledge and service protocols, raising team's overall performance.
- Answered customers' questions, recommended items, and recorded order information.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
Server and Bartender
The Joinery
07.2021 - 08.2024
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Enhanced team efficiency, collaborating effectively in high-pressure settings.
Server and Barista
Garduno’s
05.2019 - 07.2021
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Cashier
Wenlake
06.2017 - 05.2019
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy.
- Used POS system to enter orders, process payments and issue receipts.
- Learned duties for various positions and provided backup at all times.
Education
High School Diploma -
Kathleen Senior High School
Lakeland, High School05.2023
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
- Professional Appearance
- Memory retention
Certification
Food Safety Certification
Timeline
Server
Hong BBQ and Hot Pot
08.2024 - Current
Server and Bartender
The Joinery
07.2021 - 08.2024
Server and Barista
Garduno’s
05.2019 - 07.2021
Cashier
Wenlake
06.2017 - 05.2019
High School Diploma -
Kathleen Senior High School
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