Sierra Moore
Topeka,KS
Summary
Dynamic professional with a proven track record as Assistant General Manager at Johnny’s Tavern, excelling in operations management and team leadership. Enhanced customer satisfaction through effective staff training and innovative promotional strategies. Skilled in budget control and financial reporting, fostering a positive work environment that drives employee performance and retention.
Overview
8
8
years of professional experience
Work History
Assistant General Manager
Johnny’s Tavern
07.2019 - 09.2025
- Assisted in daily operations to ensure smooth workflow and customer satisfaction.
- Collaborated with teams to manage inventory levels and optimize stock availability.
- Supported staff training initiatives to enhance service quality and operational efficiency.
- Updated and maintained records utilizing management software for accurate reporting.
- Participated in the development of promotional strategies to attract new customers.
- Monitored compliance with safety regulations, promoting a safe working environment.
- Provided administrative support, including scheduling meetings and coordinating events.
- Engaged with customers to address inquiries, fostering positive relationships and feedback.
- Handled cash accurately and prepared deposits.
- Increased customer satisfaction by addressing and resolving concerns in a timely manner.
- Managed financial aspects of the business, including budgeting, forecasting, and cost control for optimal profitability.
- Mentored staff members, fostering a supportive work environment that enhanced employee performance and retention.
Dance Instructor
The Dance Factory
08.2017 - Current
- Designed engaging dance lesson plans tailored to various skill levels.
- Instructed diverse student groups in multiple dance styles, fostering inclusivity and creativity.
- Evaluated student progress, providing constructive feedback to enhance performance and confidence.
- Implemented innovative teaching techniques to improve class engagement and retention rates.
- Coordinated recitals and performances, ensuring smooth execution and positive experiences for participants.
- Planned routines for recitals and performances.
Education
Seaman High School
Topeka, KSSkills
- Staff management
- Inventory control
- Operations management
- Team leadership expertise
- Food safety and sanitation
- Training and development background
- Employee scheduling
- Budget control
- Financial reporting
- Vendor relationship management
- Business operations
- Effective leader
- Customer service management
Timeline
Assistant General Manager
Johnny’s Tavern
07.2019 - 09.2025
Dance Instructor
The Dance Factory
08.2017 - Current
Seaman High School
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