SIerra Stevens
Downsville,LA
Summary
Proven customer service professional with a track record of enhancing customer satisfaction at Freddy's Frozen Custard And Steakburger. Skilled in cash handling and customer relations, demonstrated by accurate transactions and building repeat business. Excelled in fast-paced environments, showcasing exceptional time management and empathy towards customer needs. Achieved a significant increase in customer satisfaction scores. Friendly and reliable [Job Title] offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude.
Overview
2
2
years of professional experience
Work History
Cashier
Freddys Frozen Custard And Steakburger
08.2024 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Cashier
Bojangles' Famous Chicken 'n Biscuits
04.2024 - 08.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
Server
Saltgrass Steakhouse
05.2023 - 07.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Server Assistant
Outback Steakhouse
02.2023 - 05.2023
- Greeted customers warmly to provide exceptional customer service.
- Bussed tables between courses and load and unloaded trays to expedite tasks.
- Utilized strong multitasking abilities to manage multiple responsibilities effectively, ensuring a smooth flow of service during peak meal times.
- Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
Education
High School Diploma -
Homeschool
Palmetto, FL05.2015
Skills
Customer Service
Customer Assistance
Work Ethic and Integrity
Patience and Empathy
Time management skills
Cash Handling
Cleaning and sanitizing
Customer service excellence
Money Handling
Reliability and punctuality
Customer Relations
Cash Register Operation
Written and verbal communication
Timeline
Cashier
Freddys Frozen Custard And Steakburger
08.2024 - Current
Cashier
Bojangles' Famous Chicken 'n Biscuits
04.2024 - 08.2024
Server
Saltgrass Steakhouse
05.2023 - 07.2023
Server Assistant
Outback Steakhouse
02.2023 - 05.2023
High School Diploma -
Homeschool
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