Sierra Vinton
Vermillion,SD
Summary
Professional Assistant Store Manager with exceptional team leadership qualities and operational management capabilities. Well-versed in delivering exceptional customer communication and customer service. Talented driver of performance compliance with applicable standards, rules and regulations. Very company oriented, with goals to exceed in the role at hand. Like to see my fellow co-workers as part of my family, opposed to just employees.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Sales Associate
Flamez
Vermillion
04.2025 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
Assistant Store Manager
Famous Footwear
Sioux Falls, SD
06.2023 - 05.2024
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Monitored inventory levels and placed orders to restock shelves.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Developed a system for tracking inventory and ordering supplies as needed.
- Managed customer service inquiries and complaints in a timely manner.
- Resolved conflicts between team members in an effective manner.
- Maintained up-to-date knowledge of company products and services.
- Organized training sessions for new hires to familiarize them with the workplace environment.
- Communicated regularly with customers to gain insights into their needs.
Assistant Manager
Chipotle
Sioux Falls, SD
01.2023 - 01.2024
- Assessed operational efficiency of the store's departments.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Identified opportunities for cost savings through waste reduction initiatives.
- Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
- Generated repeat business by responding to customer concerns with friendly and knowledgeable service.
- Answered product questions with up-to-date knowledge of sales and promotions.
- Reviewed customer feedback to make operational improvements and promote satisfaction.
Education
High School Diploma - undefined
Watertown High School
Watertown, SD08.2018
Skills
- Store Organization
- Operations Oversight
- Stock Management
- Customer Relations
- Loss Prevention
- Cash Auditing
- Sales Strategies
- Product and Service Sales
- Retail Operations
- Team Building and Leadership
- Sales Growth
- Staff Management
- Staff Supervision
- Customer Service
- Time Management
- Problem-Solving
- Store Opening and Closing
- Customer Experience
Certification
Servsafe certified
Timeline
Sales Associate
Flamez
04.2025 - Current
Assistant Store Manager
Famous Footwear
06.2023 - 05.2024
Assistant Manager
Chipotle
01.2023 - 01.2024
High School Diploma - undefined
Watertown High School