Sierra Williams
Friend,NE
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments. Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration.
Overview
6
6
years of professional experience
Work History
Administrative Assistant
Kroy Industries
06.2023 - Current
- Collaborated on special projects as assigned by leadership, contributing research findings or coordinating event logistics as needed for success.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Executed record filing system to improve document organization and management.
- Managed filing system, entered data and completed other clerical tasks.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
- Assisted coworkers and staff members with special tasks on daily basis.
Office Manager
TDL Gutter Systems
08.2022 - 04.2023
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
Delivery Driver
Sutton Kobza Inc
12.2021 - 08.2022
- Promoted eco-friendly driving habits by minimizing fuel consumption through careful route planning and adherence to speed limits where applicable.
- Minimized company liability and risks to loads by obeying traffic laws.
- Developed strong working knowledge of local traffic laws and regulations to facilitate smooth navigation on-the-job safely.
- Inspected load security and checked for damages.
Specialist
Nelnet
12.2017 - 12.2021
- Provided comprehensive support during periods of high call volume by adjusting schedules to accommodate increased needs efficiently.
- Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
- Maintained up-to-date knowledge of product and service changes.
- Ensured timely follow-up on pending cases, reducing the number of unresolved issues significantly over time.
Education
High School Diploma -
Hot Springs High School
Hot Springs, SD05.2012
Skills
- Documentation and Recordkeeping
- Prioritization
- Inventory Systems
- Spreadsheet development
- Filing
- Organizing and Categorizing Data
- Customer and client relations
- Training and coaching
- Time Management
- Computer Proficiency
Timeline
Administrative Assistant
Kroy Industries
06.2023 - Current
Office Manager
TDL Gutter Systems
08.2022 - 04.2023
Delivery Driver
Sutton Kobza Inc
12.2021 - 08.2022
Specialist
Nelnet
12.2017 - 12.2021
High School Diploma -
Hot Springs High School
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