Sierra Barrientez
Edinburg,TX
Summary
Proven Pharmacy Technician with a track record of enhancing workflow and patient service. Skilled in medication dispensing and maintaining confidentiality, I excel in customer assistance and team collaboration and work well under pressure with an ability to multitask in every situation. Hardworking and dedicated to do a excellent job in everything that I do.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
Richard’s Pharmacy
Edinburg, TX
11.2022 - Current
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Counted and labeled prescriptions with correct item and quantity.
- Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
- Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
- Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.
- Entered and processed patients' prescriptions into internal system.
- Assisted in training new team members on standard operating procedures to ensure consistent quality of service across the entire team.
- Counted, measured and compounded medications following standard procedures.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Collected co-payments or full payments from customers.
- Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
- Maintained clean and organized work environment, adhering to health and safety standards.
Pharmacy Technician
Lifeline Pharmacy
Edinburg, TX
04.2022 - 10.2022
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Counted and labeled prescriptions with correct item and quantity.
- Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
- Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.
- Entered and processed patients' prescriptions into internal system.
Cashier
Little Caesars Pizza
Edinburg, TX
08.2019 - 07.2020
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Stocked, tagged and displayed merchandise as required.
- Answered questions about store policies and addressed customer concerns.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff
Education
Pharmacy
Southern Careers Institute
Pharr, TX08.2021
High School Diploma -
Edinburg High School
Edinburg, TX06.2019
Skills
- Problem-solving skills
- Team Collaboration
- Confidentiality and HIPAA
- Workflow Optimization
- Answering customer questions
- Medication Dispensing
- Patient confidentiality
- Prescription Filling
- Pharmacy Ethics
- Supply Restocking
- Labeling Accuracy
- Verifying orders
- Manual and automated medication dispensing
- Certified Pharmacy Technician (CPhT)
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- Time management skills
- Cash Handling
- POS system operations
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Problem-Solving
- Attention to Detail
- Flexible and Adaptable
- Dependable and Responsible
- Multitasking Abilities
- Excellent Communication
- Critical Thinking
- Computer Skills
- Calm Under Pressure
- Active Listening
Certification
- Licensed Pharmacy Technician - State Boards of Pharmacy.
- Certified Pharmacy Technician (CPhT) - Pharmacy Technician Certification Board (PTCB).
Languages
English
Native or Bilingual
Spanish
Professional Working
Timeline
Pharmacy Technician
Richard’s Pharmacy
11.2022 - Current
Pharmacy Technician
Lifeline Pharmacy
04.2022 - 10.2022
Cashier
Little Caesars Pizza
08.2019 - 07.2020
Pharmacy
Southern Careers Institute
High School Diploma -
Edinburg High School