Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
Generic

Siham Habib-eddine

Shrewsbury,MA

Summary

Driven leader with strong problem-solving and customer service skills. Dedicated to providing highest level of service to patients and creating pleasant work environment for staff. Knowledgeable in food safety and sanitation protocols.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Food Service Director

Life Care Center of America
Fitchburg, MA
03.2025 - Current

Managed kitchen operations efficiently.

Recruited and instructed new team members.

Managed food order submissions effectively.

Maintained hygiene compliance in all operations.

Food Service Director

Bear Mountain Sudbury
Sudbury, MA
10.2023 - 03.2025
  • Improved customer satisfaction by implementing new menu options and providing excellent food presentation.
  • Managed budgets effectively, controlling costs through efficient inventory management and supplier negotiations.
  • Maintained high standards of cleanliness and sanitation, ensuring compliance with all health department regulations.
  • Developed a strong team atmosphere within the kitchen staff, enhancing productivity and employee retention rates.
  • Conducted regular performance evaluations for food service employees, promoting professional growth and development opportunities.
  • Oversaw daily operations in the kitchen, ensuring timely meal preparation and delivery for large-scale events or busy dining periods.
  • Collaborated with other departments to develop cross-functional partnerships that improved overall facility operations and efficiency.
  • Provided ongoing mentorship and coaching to kitchen staff members, fostering professional growth while maintaining a positive workplace environment.
  • Managed staff schedules and maintained adequate coverage for all shifts.
  • Oversaw food preparation and monitored safety protocols.
  • Verified prepared food met standards for quality and quantity before serving to customers.
  • Motivated staff to perform at peak efficiency and quality.

Food Service Director

Multiple Locations: Wanaque/Parsippany/Fair Lawn. Phoenix Center/Maple Glen/Troy Hills.
12.2021 - 06.2023
  • Maintained compliance with company policies and procedures for food safety, sanitation and quality
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods
  • Set and enforced performance and service standards to keep consistent, high-quality environment devoted to patients satisfaction
  • Maximized quality assurance by completing frequent line checks
  • Oversaw food preparation and monitored safety protocols.

Food Service Supervisor

Saddle Brook, NJ Kessler Rehabilitation Center
03.2022 - 10.2022
  • Maintained health and food safety standards at all stages, from storage through delivery
  • Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance
  • Kept work areas clean, organized and sanitized per established standards
  • Monitored food quality and service levels to maximize kitchen and dining area performance
  • Ordered new supplies and food to maintain service levels
  • Continuously evaluated business operations to effectively align workflows for optimal area coverage and customer satisfaction.

Food Service Supervisor

Kearny, NJ Alaris Home Care
09.2019 - 02.2022
  • Organized and oversaw food service training
  • Tracked food production levels, meal counts and supply costs
  • Established and managed team schedules and shift assignments
  • Identified team weak points and implemented corrective actions to resolve concerns.

Substitute Teacher

Kearny, NJ LANGUAGES Kearny Board Of Education
02.2016 - 03.2019
  • Developed rules and set goals to maintain order in classroom
  • Followed classroom plans left by class teacher to continue student education and reinforce core concepts
  • Helped students develop life-long learning skills and good study habits
  • Administered standardized assessments with strict requirements and documented information in permanent records
  • Organized and cleaned teaching areas after daily use to maintain high standards for returning teachers or other substitutes
  • Provided instruction for students in core subject areas
  • Kept accurate and current attendance records and assignment sheets to maintain file compliance
  • Kept students on-task with proactive behavior modification and positive reinforcement strategies.

Operations Supervisor

Morocco, Settat Afriquia Gas
06.2013 - 03.2014
  • Motivated and trained employees to maximize team productivity
  • Enforced regulatory and company policy compliance to improve workplace and employee safety and readiness
  • Enhanced operational performance and reduced labor expenses by developing and optimizing standard practices
  • Encouraged and promoted ideas aligned to business needs and benefits
  • Trained new employees on proper protocols and customer service standards
  • Assisted in recruiting, hiring and training of team members
  • Trained and guided team members to maintain high productivity and performance metrics.

Zone Manager

Morocco, Casablanca Avon Cosmetics
09.2010 - 09.2011
  • Analyzed and improved performance across zone using sales metrics and performance reports
  • Supported regional managers, adjusting sales goals and processes for each region based on zone metrics and company objectives
  • Considered and approved policies to support company initiatives and overall performance
  • Oversaw distribution, reducing inefficiencies and streamlining processes.

Education

Bachelor - English Literature

University Hassan I Casablanca
06.2008

Skills

  • Hiring Procedures
  • Production Records
  • Guest Relations
  • Portion Control
  • Staff Leadership
  • Safety and Sanitation Standards
  • Cost Control
  • Safe Work Practices
  • Staff Supervision
  • Quality Control
  • Customer Service
  • Proper Storage Procedures
  • Food Safety Management
  • Employee Performance Evaluations
  • Loss Prevention Strategies
  • Schedule Crew Members

Certification

  • Long Term Care Food Service Manager Certificate
  • FSM Certificate
  • Servsafe Food Service Manager Certificate
  • Food Handler Certificate
  • CPR Certificate for Infants Toddlers and Adults
  • Leadership, team building and coaching skills for Manager
  • Home Care Certificate
  • Substitute Teacher Certificate K/12

Accomplishments

    As a Food Service Director I never failed a State Survey {Deficiency free}.

Timeline

Food Service Director

Life Care Center of America
03.2025 - Current

Food Service Director

Bear Mountain Sudbury
10.2023 - 03.2025

Food Service Supervisor

Saddle Brook, NJ Kessler Rehabilitation Center
03.2022 - 10.2022

Food Service Director

Multiple Locations: Wanaque/Parsippany/Fair Lawn. Phoenix Center/Maple Glen/Troy Hills.
12.2021 - 06.2023

Food Service Supervisor

Kearny, NJ Alaris Home Care
09.2019 - 02.2022

Substitute Teacher

Kearny, NJ LANGUAGES Kearny Board Of Education
02.2016 - 03.2019

Operations Supervisor

Morocco, Settat Afriquia Gas
06.2013 - 03.2014

Zone Manager

Morocco, Casablanca Avon Cosmetics
09.2010 - 09.2011

Bachelor - English Literature

University Hassan I Casablanca
Siham Habib-eddine