Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Sijan Rai

Queens

Summary

Experienced with managing tables and providing top-notch service to guests in fast-paced environments. Utilizes excellent communication skills to collaborate with team members and create welcoming atmosphere. Track record of maintaining high standards of cleanliness and efficiency, ensuring positive dining experience for all patrons.

Overview

5
5
years of professional experience

Work History

Server

Din Tai Fung
08.2024 - Current
  • Provided excellent customer service by promptly taking orders and addressing guest inquiries.
  • Collaborated with kitchen staff to ensure timely meal delivery and accurate order fulfillment.
  • Learned menu items thoroughly to offer knowledgeable recommendations to guests.
  • Supported team members during busy shifts by efficiently managing multiple tables and requests.
  • Participated in daily team meetings to discuss service improvements and operational best practices.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.

Server/Cashier

Jacks Wife Freda
01.2021 - 03.2024
  • Processed orders and sent to kitchen employees for preparation.
  • Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Increased sales significantly by upselling higher-end products to customers.

Education

Bachelor of Science - Computer Information Systems

Baruch College
New York, NY
03-2022

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement

Languages

English
Professional Working
Hindi
Full Professional
Nepali
Native or Bilingual

Timeline

Server

Din Tai Fung
08.2024 - Current

Server/Cashier

Jacks Wife Freda
01.2021 - 03.2024

Bachelor of Science - Computer Information Systems

Baruch College

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