Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Sila Celik

Jackson,NJ

Work History

Restaurant Hostess

The Edge Restaurant
02.2022 - 04.2022
  • Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly. Approximately 100 incoming calls and over 40 customers per day.
  • Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining calm demeanor.
  • Answered customer questions about hours, seating, and menu information.
  • Maintained organized waitlist for busy times, ensuring efficient seating of guests.

Receptionist Coordinator

Komodo Food
11.2021 - 03.2022
  • Supported new employee onboarding by providing training, guidance, and resources to help them acclimate to their roles.
  • Enhanced customer satisfaction by efficiently managing a high volume of incoming calls and greeting clients in a professional manner.
  • Ensured a welcoming environment for clients by maintaining a clean and organized reception area.
  • Expedited problem resolution for dissatisfied customers by escalating concerns to appropriate managers or supervisors when necessary.
  • Contributed to positive work culture by actively participating in team meetings and fostering open communication among colleagues.
  • Monitored front areas so that questions could be promptly addressed.

Education

UnderGraduate - Health Studies

Monmouth University
West Long Branch, NJ
05.2026

Skills

  • Customer Service
  • Strong multitasking
  • Communication Skills
  • Active Learning
  • Cross-Cultural Communication

Accomplishments

Fundraising Coordinator:

-Raised money to donate towards the American Cancer Society and No Kid Hungry Foundation.


Community Service Coordinator:

-Collected and Donated stuffed animals for children in need (Little Saint Nicks Foundation).


-Hosted a tabling event at Monmouth University, facilitating student participation in a letter-writing initiative directed towards residents of a nursing home situated in Shrewsbury (Chelsea at Shrewsbury Nursing Home).



Languages

English
Native or Bilingual
Turkish
Full Professional

Timeline

Restaurant Hostess

The Edge Restaurant
02.2022 - 04.2022

Receptionist Coordinator

Komodo Food
11.2021 - 03.2022

UnderGraduate - Health Studies

Monmouth University
Sila Celik