Silas E Acosta
Matthews,North Carolina
Summary
Critical thinking employee with excellent time management skills. Dedicated problem-solver adept at remaining calm under pressure. Effective ramp agent using top-notch skills in time management and organization. Focused, bilingual individual with hardworking nature and experience in heavy equipment operation. Adaptable to changing flight line conditions and ready to shift focus to meet departure schedules. Known for team attitude and dedication to task completion.
Overview
9
9
years of professional experience
Work History
Ramp Agent
Piedmont Airlines
Charlotte , NC
03.2021 - Current
- Loaded and unloaded aircrafts with baggage, cargo, and mail safely and efficiently.
- Ensured proper weight balance on aircrafts by placing heavy items in the aft of the plane.
- Assisted passengers with special needs including wheelchairs, strollers, and other mobility aids.
- Followed safety procedures such as using reflective gear while working on the ramp.
Service Advisor
Caliber Collision
Charlotte , NC
03.2016 - 02.2021
- Greeted customers and addressed their needs in a professional manner.
- Provided accurate estimates of repair costs, labor times and parts prices to customers.
- Maintained records of customer interactions and transactions.
Education
High School Diploma -
West Brunswick High School
Shallotte, NC04-2009
Skills
- Baggage oversight
- Weight and Balance Determination
- Safety Procedures
- Security compliance
- Traveler escort
- Ground Support Services
Languages
Spanish
Native/ Bilingual
Timeline
Ramp Agent
Piedmont Airlines
03.2021 - Current
Service Advisor
Caliber Collision
03.2016 - 02.2021
High School Diploma -
West Brunswick High School
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