Silas Penning
Paw Paw
Summary
Dynamic server with a strong work ethic at Jimmy John's, delivering exceptional customer service and enhancing guest engagement. Skilled in cash handling and upselling techniques, contributing to increased sales. Recognized for maintaining a clean and organized dining area, fostering positive guest interactions, and ensuring satisfaction.
Overview
2
2
years of professional experience
Work History
Server
Jimmy John's
04.2024 - Current
- Delivered exceptional customer service, ensuring satisfaction and repeat business.
- Managed food and beverage orders accurately and efficiently during rush hours.
- Upsold menu items effectively, contributing to increased sales and customer engagement.
- Handled cash transactions with precision, ensuring accurate financial reporting at shift end.
- Maintained cleanliness and organization of the dining area to boost guest experience.
- Collaborated with team members to streamline service delivery and improve workflow.
Education
No Degree - Business
Paw Paw High School
Paw Paw, MI05-2026
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Upselling techniques
- Positive guest interactions
Timeline
Server
Jimmy John's
04.2024 - Current
No Degree - Business
Paw Paw High School